In this role, you will collaborate with end users and other IT departments to determine the causes and solutions to issues. Responsible for analyzing and resolving technical issues within PeopleSoft Financials modules.
Operations Center Analyst is responsible for using independent judgment and discretion to interact with internal teams through email, chat, and phone to investigate, identify and create solutions in a team oriented and highly challenging work environment.
The NPI Product Engineer is responsible for developing production plans and work product for New Product Introduction through Operations, coordinating group efforts within Operations Engineering, documenting NPI activities and completed work product, and ensuring a smooth transition to the sustaining and continuous improvement phase of product lifecycle.
In this role, the selected candidate will work with vendors / cross team analysts to provide solutions to complex issues; must have experience building, administering, deploying Supporting enterprise ACD system including Call Recording, Workforce Management, RealTime and Historical.
In this role, you will perform root cause analysis for service impacting issues, working closely with the account managers and design teams. The selected candidate will be part of a global team of product experts providing support to companys global customer installed base.
In this role, the selected candidate will develop and revise contractual forms and endorsements and maintain the companys portfolio of forms for a variety of commercial property lines in support of underwriting team's initiatives.
In this role, you will perform daily administration activities for all HostOps servers including analyzing, installing, modifying Operating Systems, storage, applications, backups and account administration.
In this role, the selected candidate will propose design changes to fixtures, tooling, and production layouts which will increase efficiency and safety; take part in the development and research for processes, equipment, systems integrations, and procedures.
In this role, you will develop an enterprise architecture identifying solutions to integrate external Cloud service providers with the data center architecture design, including integration points, such as network connectivity, network services, and other technical interfaces.