Job Market Guide: Customer Service Manager jobs in NC

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Managers in NC. Customer Service Managers in NC have between ${} and ${} years of experience, averaging $${} years of experience.

10 Customer Service Manager jobs in NC

Cary, NC
In this role, you will support and implement departmental work instructions for dispatch and scheduling processes. Manage escalations. Assist with special projects as assigned. Occasional travel is required.
industry
Engineering Services
experience
5 - 7 years

Hickory, NC
In this role, the selected candidate will be creating and implementing programs and plans that support the strategic objectives of the call center. Planning required staffing, schedules, and service level results across multiple product lines and multiple sites in partnership with Workforce, Finance, HR, and Training & Organizational Development.
industry
Business Services
experience
5 - 7 years

Durham, NC
In this role, you will ensure that calls are triaged, sorted, researched and escalated as necessary to reach a resolution in a timely manner.
industry
Information Services
experience
5 - 7 years

Cary, NC
In this role, the selected candidate will manage and review teams on monthly basis; ensure timely perpetration of matrices, presentation for customer review and meetings.
industry
Consulting
experience
Not Specified

Jacksonville, NC
In this role, the selected candidate will supervise assign technical support staff in support of networked and stand-alone computer users and systems.
industry
Telecommunications
experience
5 - 7 years

Service Desk Manager

Cary, NC
In this role, you will ensure all project deliverables are completed as per customer requirements through effective management and monthly review of teams| prepare matrices and presentation for customer reviews and meetings.
industry
IT Consulting/Services
experience
Not Specified

Service Desk Manager

Cary, NC
In this role, the selected candidate will ensure all project deliverables are completed as per customer requirements through effective management and monthly review of teams| prepare matrices and presentation for customer reviews and meetings.
industry
IT Consulting/Services
experience
Not Specified

Hickory, NC
In this role, you will be responsible for providing assistance to support groups to improve procedures, products, and systems used by the staff, and perform management functions (interviewing, hiring, reviewing, scheduling, monitoring, developing associates).
industry
Business Services
experience
5 - 7 years

Cary, NC
In this role, you will be responsible to manage and direct the operation and the strategic direction of the CCC to achieve business goals.
industry
Engineering Services
experience
Not Specified

Greensboro, NC
In this role, you will manage medium complexity projects simultaneously including but not limited to npi, system implementations, training programs, process changes, etc.
industry
Engineering Services
experience
Less than 5 years