In this role, you will be responsible for all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records.
In this role, you will be responsible for the personnel functions of the Quality Assoc( s ); including direction, assignment of work, hiring, development and training, disciplinary actions, termination, maintenance of all.
The primary focus of the Financial Center Manager is to develop and retain long-term and profitable customer relationships, to maximize financial center revenue growth and to manage both the day-to-day and long-term performance of the center and its employees.
In this role, the selected candidate will be responsible for following appropriate processes for staff management including talent acquisition, staff development and performance management, Provides input to Director of Site Operations for the final staffing decisions.
In this role, the selected candidate will manage the day-to-day activities of or Relationship Managers (RMs) to drive sales growth, including: managing sales interactions, sales processes, outbound calling, sales deepening and Preferred Reward and Small Business results.
In this role, the selected candidate collects supplier performance data and makes it available to Service Owners and Supplier Management; ensures excellent customer service and provides point of contact for customer escalation.
In this role, you will focus the majority of their time deepening relationships by connecting customers to sales specialists and offering appropriate financial solutions and services to both individual and small business clients.
The Business Center Manager is responsible for managing the overall operations at a low-volume center, including supervision of team members and the administration of center sales performance, profitability and customer experience objectives.
In this role, you will be responsible for fostering a team environment and instilling an effective client-centric, sales and risk culture within the center, demonstrating that we are here collectively to help our customers achieve their financial goals.
In this role, you will track and manage service and operational performance metrics through monitoring of daily activities and reports; if necessary, develop, communicate and execute action plans to close gaps between goals and results.