Job Market Guide: Technical Support Analyst jobs in Monterey-Salinas

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Analysts in Monterey-Salinas. Technical Support Analysts in Monterey-Salinas have between ${} and ${} years of experience, averaging $${} years of experience.

51 Technical Support Analyst jobs in Monterey-Salinas

San Jose, CA
Responsible for providing remote and onsite technical support to field service engineers and regional support teams around the world. Responsible for new product service readiness, install base sustaining support, life cycle and change management, product technical training and service documentation.
industry
Medical Equipment
experience
5 - 7 years

San Jose, CA
The ideal candidate will have experience in developing trusted relationships with technical personnel and executives to provide a personalized level of customer support.
industry
Information Services
experience
5 - 7 years

Santa Clara, CA
This position will include occasional, direct advanced technical assistance via telephone, e-mail, or on-site visits to ACES Enterprise customers.
industry
Engineering Services
experience
15+ years

Walnut Creek, CA
Respond to errors and emergencies within applications and programs; provide first-tier support to end users for IT applications; assist in the implementation and maintenance of databases and systems.
industry
Software
experience
11 - 15 years

Redwood City, CA
As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues.
industry
Networks
experience
8 - 10 years

Menlo Park, CA
Leverage go-to-market product launch experience to funnel early feedback in the product development phase to improve workflows and documentation.
industry
Internet Services
experience
5 - 7 years

San Jose, CA
Dish UNIX System Administration is a demanding job within a fast paced company; as such, candidates must be able to reliably juggle assignments and work projects to completion.
industry
Information Services
experience
5 - 7 years

Redwood City, CA
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.
industry
Networks
experience
8 - 10 years

San Francisco, CA
Provide Tier II technical support to customers, partners, and developers on the companys products and services; create reproducible test cases, file bug reports, and coordinate delivery of fixes.

industry
Internet Services
experience
Less than 5 years

San Jose, CA
Responsible for providing remote and onsite technical support to field service engineers and regional support teams around the world. Responsible for new product service readiness, install base sustaining support, life cycle and change management, product technical training and service documentation.
industry
Medical Equipment
experience
5 - 7 years

$80K - $120K - San Francisco, CA
Ability to Lead onsite offshore team and work with Offshore delivery teams.
industry
Biotech/Pharma
experience
5 - 7 years

IT Support Analyst I

San Francisco, CA
Assign Tickets to other team members that requires 2nd Level Technical Support; monitor Infrastructure and Operations Request Queue.
industry
Consulting
experience
5 - 7 years

Belmont, CA
Provides first level assistance for defined problems and escalates tickets/calls as necessary; logs tickets and escalates to product support. Tracks calls and documents problems.
industry
Staffing & Recruiting
experience
Not Specified

Technical Analyst

$42K - $106K - San Francisco, CA
Must have the ability to work with product, business and application teams to write technical user stories for a SOA/services/messaging development team.
industry
Staffing & Recruiting
experience
Less than 5 years

Belmont, CA
As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues.
industry
Networks
experience
8 - 10 years

Palo Alto, CA
Provide prompt and accurate feedback to customers;Ensure proper recording and closure of all issues.
industry
Software
experience
Not Specified

Technical Support

Menlo Park, CA
Respond to developer support queries from all available developer support channels (e.g. forums, hardware requests, support tickets). Your primary focus will be around queries of a technical nature.
industry
Business Intelligence
experience
Less than 5 years

Santa Clara, CA
The selected candidate will be responsible for all technical support related aspects at a specific customer escalations, fleet performance, system installations, improvement programs and upgrades.
industry
Business Services
experience
5 - 7 years

Pleasanton, CA
As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues.
industry
Networks
experience
8 - 10 years

San Jose, CA
Develop and release instrument service documentation including but not limited to service manuals, bulletins, field change notices, troubleshooting guides, procedures, and training materials using best practices.
industry
Medical Devices & Diagnostics
experience
5 - 7 years

Fremont, CA
Lead the collaboration with stakeholders to define scope for new projects, documents risks and assumptions, develops the delivery approach, and estimates cost and timings.
industry
Consulting
experience
5 - 7 years

San Jose, CA
The ideal candidate demonstrates an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. This is a great opportunity for someone with patience and an empathetic view of the customer to hone their skills and advance their career providing value to customers while working with an industry leader in networking technology.
industry
Networks
experience
Less than 5 years

San Jose, CA
The ideal candidate demonstrates an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge.
industry
Networks
experience
Less than 5 years

Mountain View, CA
Serve as the customer advocate for timely resolution of issues and for problem reproduction and escalation; participate in new product development, customer training, and other support-related activities.
industry
Manufacturing / Diversified
experience
Less than 5 years

$60K - San Francisco, CA
Provide onsite technical support, including triage, analysis, diagnosis and resolution of issues related to desktop and laptop systems, handheld devices, printers, peripherals, network connectivity, desktop software applications and utilities, storage architecture, and IT security.
industry
Consulting
experience
Not Specified