Job Market Guide: Support Engineer jobs in Monterey-Salinas

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Support Engineers in Monterey-Salinas. Support Engineers in Monterey-Salinas have between ${} and ${} years of experience, averaging $${} years of experience.

107 Support Engineer jobs in Monterey-Salinas

San Jose, CA
Collecting and documenting detailed information from the field, to report our internal team.
industry
Business Services
experience
5 - 7 years

Palo Alto, CA
The team is responsible for deploying, configuring and managing the R&D equipment within the local labs and data centers.
industry
IT Consulting/Services
experience
Not Specified

Mountain View, CA
Maintain accurate documentation using support cases in CRM, defects, knowledge bases. Close interface with Escalation Engineering to communicate customer issues and help with reproducing complex customer scenarios.
industry
Software
experience
5 - 7 years

Support Engineer

San Francisco, CA
Define the customer experience and build a world-class support team across several channels including answering customer emails to spearheading the Solutions Zone at Mixpanel Office Hour events.
industry
Software
experience
Less than 5 years

Santa Clara, CA
Managing support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.
industry
Security Services
experience
5 - 7 years

San Francisco, CA
Effectively communicate with third parties such as partners and customers regarding technical issues and customer service inquiries, both orally and in writing.
industry
Networks
experience
Not Specified

San Francisco, CA
You will interact, collaborate and network with other departments in your search for solutions that our customers need.
industry
Telecommunications
experience
5 - 7 years

Santa Clara, CA
Manage support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.
industry
Security Services
experience
8 - 10 years

Palo Alto, CA
Provide on-going operational support including operating systems releases, upgrades, service pack installations, bug fixes, security updates, and any system change activities.
industry
IT Consulting/Services
experience
Less than 5 years

San Francisco, CA
This role is focused on building internal tools for the Support team and external tools for our customers through integrations with internal and external services.
industry
Telecommunications
experience
Less than 5 years

IT Support Engineer

San Francisco, CA
Were looking for talented engineers with a background in it support or macos/windows administration, experienced in troubleshooting both hardware and software issues.
industry
Networks
experience
Not Specified

Sunnyvale, CA
The engineer will oversee the entire post-production and live action compute environment. The engineer acts at the front line individual for troubleshooting and technical diagnosis.
industry
Construction
experience
Less than 5 years

Mountain View, CA
Interface with customers over the phone or email representing customer support. Close interface with Escalation Engineering to communicate customer issues and help with reproducing complex customer scenarios.
industry
Software
experience
5 - 7 years

San Jose, CA
Work with Development, Sales, Q/A, and Marketing to build a positive customer experience. Participate on core teams and special projects as needed.
industry
Business Services
experience
Less than 5 years

Fremont, CA
Provides support to customer/users where the product is highly technical or sophisticated in nature.
industry
Semiconductors
experience
11 - 15 years

Pleasanton, CA
Working closely with QA and DEV to automate installation and support tools using basic DevOps principles.
industry
Hardware
experience
8 - 10 years

San Mateo, CA
Provide Technical Support to Customers over Portal, Email and Telephone mediums; document, Escalate and Follow Through with Undesirable Product Conditions and/or Issues.
industry
Security
experience
Not Specified

Mountain View, CA
Proactively manage high level, complex client service issues.
industry
Data Storage
experience
Not Specified

San Francisco, CA
Collaborate with other departments to ensure coordination and completion of all additional technical support related tasks.
industry
Software
experience
Less than 5 years

San Jose, CA
Provides second/third level technical support for Nexus 9K, Nexus 7K, 3K, 4K and 5K/2K suite of switches (both hardware and software) to Cisco customers, partners, account teams, and other TAC engineers via phone/email/remote login tools, consultation to independently troubleshoot & debug product problems.
industry
Networks
experience
Not Specified

Mountain View, CA
Experience proactively managing high level, complex client service issues, researching and resolving issues quickly and efficiently.
industry
Data Storage
experience
Less than 5 years

Palo Alto, CA
As a Product Support Engineer, you have a deep understanding of company's products and APIs. You collaborate with our customers, business teams, and development teams, continually building upon and applying our deep technical knowledge and skills across our product suite at every level.
industry
Software
experience
Not Specified

$70K - $90K - Oakland, CA
Participates as a subject matter expert in supporting the development and launch of new products.
industry
Software
experience
5 - 7 years

Palo Alto, CA
Respond to the customers in a timely, courteous, and professional manner, maintaining logs of communications, and developing material (knowledge base articles, web site content, user manual improvements) to avoid customer problems in the future.
industry
IT Consulting/Services
experience
Not Specified

Santa Clara, CA
Manage support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.
industry
Security Services
experience
8 - 10 years