The primary focus of the Sales Operations Manager II (SOM II) position is to manage the daily operations of the Sales Office; these responsibilities may include but not be limited to sales processing compliance and pipeline management as well as client escalations and staff development.
The ideal candidate will excel in defining the day-to-day sales and marketing workflows, making the complex simple. They work cross-functionally to develop buy-in, create workflows, standardize documentation and shepherd these projects from concept to rollout to day-to-day operations to ensure team engagement.
Provide continuous communication between other Sales Ops Project Managers, Business Process/Program Managers, Business Unit and IT stakeholders, and Senior Leadership to ensure full visibility and provide a clear escalation path when necessary.
In this role, the selected candidate will develop KPI, business review and score card models in order to assess current business practices and provide innovative approaches for improved efficiency and effectiveness.