Provide third level technical support for Microsoft functionality, including existing peripherals. In conjunction with this, act as the conduit between Jewelers Mutual and support vendors responsible for the Microsoft environment, working with the vendors to influence strategy and future capabilities/feature enhancements that benefit our internal customers.
Responsible for designing and implementing a project's technical architecture; they define the structure of a system, its interfaces, and the principles that guide its organization, software design and implementation.
As a Solutions Architect with this client, you will be responsible for leading the projects through the phases of requirements definition and solution design. This position will be heavily focused on designing the overall solution to cater to the business requirements of the end users, along with leading a team through the build, test, and deployment phases of the implementation.
The Client Solutions Architect I is the primary technical resource for the field organization and works closely with Account Managers to secure initial business as well as grow new business opportunities within existing client accounts.
This person will be asked to define/design improved services in the interest of consuming disparate enterprise systems in order to offer a meaningful set of information in a simplistic definition to the digital channels using these services.
Leads teams consisting of other functional groups within the IT organization to establish IM, big data and advanced analytics technical strategies and the tactical plans to be positioned for the current and future needs of the business.
Analyze eCommerce tools, 3rd party platform integration, and environment infrastructure; define common business and development processes, platform and tools usage for eCommerce solutions and delivery.