In this role, the selected candidate will
provide focus and rigor around high availability incidents, driving the incidents which are user impacting, high profile and/or multi-application through to resolution, while communicating the status to leadership.
In this role, you will direct the development and assembly of prototypes by providing documentation and technical assistance to design engineering staff, material procurement team, and others as necessary to ensure high quality prototypes are built in a timely manner.
In this role, you will maintain open and frequent communications with other Customer Care team members with regard to client activity; ensure that assigned trouble tickets are updated regularly with clear and concise notes that indicate actions needed to complete request.
This position will also establish & maintain external & internal customer associates documents & prepares part specific work instructions & maintain knowledge of job cost & develop/implement appropriate plans to improve profitability.
In this role, you will work with other engineering disciplines and cross-functional disciplines to resolve product issues. Evaluates customer needs and aligns requirements with identified customer expectations.
In this role, you will reliable professionals. And at a company that rewards dedication, values innovation and supports growth. Thrive in an environment that promotes teamwork and shared success. Build on a foundation of mutual respect. Join the company that understands rewarding careers like no other.
In this role, you will lead product development efforts for multiple projects and initiatives from early Front End Innovation through development and commercialization including leadership/support for LCM and FEI initiatives.
In this role, the selected candidate will work with Development or QA teams, when needed, to assist in the resolution of issues; work with developers and release management to design and implement Chef cookbooks and recipes.
This position will provide important technical product and system support to internal staff and external customers. Participate in semi-complex product support to customers remotely via telephone, e-mail, & fax and documents accordingly.
In this role, you will manage the process for identifying new global/regional business opportunities by analyzing future product requirements and actively participate in the individual business trade team.