In this role, you will comunicate the status of response, resolution and final root cause analysis to the appropriate stakeholders; support personnel investigations; ensure that all incidents are recorded and tracked.
In this role, you will design and develop test plans to ensure that products meet design specifications. Provide input for testing, document and revise test procedures, process flows and quality standards.
This position is responsible for gathering business requirements and creation of statement of requirements, functional specifications and technical specifications, as well as coding and testing of BI solutions.
This position is responsible for leading incubation of new processes; supporting inventory of current processes and Process Central operations; aiding delivery teams to coach project teams on change control governance; aligning with key stakeholders to ensure end to end process continuity and governance of change control; leading and driving the Crowd sourcing campaign.
In this role, the selected candidate will perform this job successfully, an individual must be able to perform each essential duty satisfactorily; this position will work closely with various technical teams.
In this role, you will be responsible to work directly with the Service Desk & IT Customer Service as an escalation point for production system issues, & assists in resolving or further escalating other related issues.
In this role, the selected candidate conducts periodic comparative system and clinical process analysis of other organizations and provides input of best practices on the delivery of information and analytic solutions.
In this role, the selected candidate will lead cross-functional teams to implement system requirements for web based systems, back office systems, data warehouse, reporting, and analytics platforms to support various Business units.