Serve as a computer technology expert for assigned functional applications to assist business lines with development and ongoing support. Provides project release direction and support including research, analysis, review, development, implementation and monitoring of new or revised systems.
Negotiates, structures, and closes "deals" that meet customer expectations and FIS's ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise.
Responsible for supporting both business operations and projects. Coordinates with business partners in support of production operations including inventory management and the resolution of production issues.
Playing an active role in all aspects of a client project, you will typically work in teams of 3 5 consultants.This will include gathering and analyzing information, formulating and testing hypotheses, and developing recommendations for presentation to client management. From there, you will implement those recommendations with client team members.
Business Implementation Manager Provide department and resource readiness to manage the launch of various business functions, new product design, or corporate initiatives within the Research Operations Department.
Work with a remote offshore team to help analyze customer process maturity and process adherence performance; must have the ability to Implement standardized support processes and configure ServiceNow instanced based on ITIL best practices to meet business requirements.