In this role, the selected candidate will provide Senior Level IT Support to our customers with a wide scope of responsibilities including: end user support, resolving network infrastructure issues, new computer builds, new server builds, application support, etc.
In this role, the selected candidate will define, create and implement automated data collection tool that will allow us to look at global yields from anywhere, including predictive capabilities to monitor/react to going out of control.
As a Senior Systems Engineer, you will provide application support for critical Windows applications, customers and projects, working closely with Development, QA, IT Operations teams and Customer Operations, as well as providing after hours and on-call support.
In this role, you will be responsible to coordinates design of subsystems and integration of total system. Defines system support requirements to include monitoring, capacity, staffing and patching/updating. Analyzes and resolves program support deficiencies. Conducts independent technical investigations in systems design. Evaluates vendor capabilities using processes similar to dar to provide required products or services.