This position is primarily concerned with business process modeling. It will interact with business analysts and SMEs to help establish descriptions of current state business processes, analyze weaknesses and strengths in the processes and work with the business team to define future state processes
In this role, you will be responsible to design control test steps to address key risks. Work with business partners to present and validate potential issues; facilitate the development of appropriate remediation plans and timeliness.
As a Quality Assurance Analyst, you will work as a part of a dynamic team involved in testing for Optum Care project. This role will involve the use of both manual and automated testing tools, test script and test plan creation and maintenance, and defect tracking and reporting.
The candidate will be responsible for the design, implementation, and maintenance of vended system software, the installation and maintenance of purchased systems software, as well as, the configuration and support of hardware systems across Mayo Clinic sites.
The QA Analysts will be required to work with the development vendor and state representatives to bring this highly visible project to completion; work with Project Teams in defining Testable Requirements and/or Use Cases and Acceptance Criteria.
In this role, you will provides IT support for vended and custom applications, including resolving highly complex issues, and assists with data security, redundancy, and support in collaboration with more senior technical staff.
In this role, the candidate will work with the PCI Program Manager to plan and conduct PCI assessments including meeting with card holder environment owners, analyzing documentation, identifying gaps and recommendations for remediation if applicable.
In this role, the selected candidate will provide excellent customer service to internal customers through written and verbal communications; collaborate with IT professionals to address user problems and solve technical issues.