The successful incumbent executes on a structured approach to evaluate and improve the effectiveness of risk management, control and governance processes, identifies control deficiencies, assesses exposure and significance, and proposes cost effective recommendations.
Provide consultation with Clinical Management leaders as requested to support staff coaching and development efforts. Participate in training and performance improvement related projects to support staff development as well as assist with the training of new Call Quality employees.
This position exists to provide assurance that risks to achieving the organizations goals are effectively managed. This position conducts and manages complex audits and risk assessments of units, business processes, systems and corporate projects. Such projects include planning, detailed risk assessment, control evaluation, testing, and reporting results.