The business analyst identifies business problems and analyzes and documents business requirements for the supported business functions. He/she understands the customers business and manages the relationships with key customers.
The Senior Business Systems Analyst serves as the primary interface between multiple business partners and technology teams to deliver complex, high profile technical solutions that align with business initiatives.
Represent the Corporate Information Security (CIS) department and successfully position themselves as a trusted advisor sought out by HSA business line staff for advice, guidance, and mentorship on Information Security issues.
In this position, you will assist in development, engineering and installation of Global physical security and emergency management systems along with strategy, standardization and structure through collaboration with site/facility managers, BIS, and Global Security personnel.
In this role, the selected candidate will collaborates with Business and IT partners to identify and document business needs and requirements; analyze and documents requirements to facilitate identifying key team players responsible for the delivery of services.
Work closely with the Legal department as needed to assist with the contract review process, monitor legal and regulatory changes, and identify and correct legal gaps in security program coverage and business processes.
Lead workshops to drive detailed business requirements elicitation, map business process, and capture business requirements and specifications (story boards, use cases); conduct technical analysis to support translation into technical requirements.
In this role, you will serve as the second level of support for functional users. You are also involved in process improvements that leverage the Company's SAP system, system configuration, troubleshooting, testing, and training activities, all aimed at business process and system optimization.
Develop and maintain a deep understanding of the business processes and technologies used in the HSA business line, and the information security policy, standards, regulations, and controls that complement these processes and technologies.
In this role, the selected candidate formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.
In this role, you will escalate IT related issues to support organization to ensure service satisfaction and sustain operations. Manages the relationship and performance of IT vendors, deliverable, and contracts.