In this role, the candidate will assist Professional Services team when required with client consultation including assessing and recommending architectural designs/changes to client systems in response to performance issues, growth requirements, etc.
This position will be responsible for the support and management of the IT infrastructure and participate and support with site System Engineers to ensure the delivery of projects, initiatives, and contracted services to ensure successful outcomes.
In this role, the selected candidate will support business growth initiatives through product design, evaluation, and qualification activities; act as the primary technical coordinator for all aspects relating to assigned film customers.
In this role, you will be responsible for providing high-level second-tier product-specific technical information and support to internal and external customers. Advises and recommends solutions to customers while presenting additional products and services as warranted.
In this position, you will provide technical leadership in understanding customer processes and requirements, translating their needs into product specifications and design criteria at the onset of new product developments.
In this role, you will assist in programming of DDC controls following specific sequence of operations. Perform routine preventive maintenance to ensure that HVAC controls continue to run smoothly, building systems operate efficiently, and physical condition of buildings does not deteriorate.
In this role, you will be responsible for
documenting and supporting all types of applications consistent with the established specifications and business requirements in order to deliver business value.
In this role, the selected candidate will troubleshoot and repair wiring, electrical systems, fluid and electrical servo activated systems, etc; identify and repair issues with high-precision closed and open loop control systems including feedback loops.
The Managed Services Engineer is responsible for first calls into the Network Operation Center (NOC) for support of managed solutions, monitor system issues, document processes, and maintain ownership of issue resolution, working with others members of Heartland and Avastone, to meet customer and internal SLAs.