Review and monitor all KPIs and be involved in discussion on how to grow and improve the business sections plans to improve the volume and profitability of assigned brands within established objectives.
Interacts with internal and external peers and managers to exchange complex information related to areas of specialization. Serves as a liaison between engineering, quality assurance and non-technical stakeholders throughout the development and deployment process.
The Business Analyst requires a thorough understanding of the current state of the organization to identify impacts from changes being introduced, to ensure alignment with strategic objectives, and to recommend changes related to implementing a new solution.
Requests changes to existing applications and tools by gathering requirements, gaining consensus of Operations team and Channel Managers, and working with Network Support team to implement, and ensures that communicated expectations are met.
Participation in the quarterly call planning and/or lead generation processes to ensure all business rules that are developed as part of the strategic decision-making process are appropriately interpreted and executed within our processes and systems.
Function as a liaison between the Product Management and Engineering teams to ensure that the solution being delivered the solution meets the intended purpose/business needs primarily through translating business requirements (the "what") into functional designs (the "how").
Strong administrative skills, with effectiveness in developing tasks and managing resources to achieve target dates. Must be able to effectively and efficiently interface and coordinate work with business partners in remote locations.