Work with the Web Development Business Analysts and users to provide professional solutions to our user community. Work with our user community to assess the business-related technology needs and build solutions to meet them.
Works on projects of moderate complexity, and leverages knowledge of applications development methodologies, hardware characteristics, and other technologies to produce comprehensive solutions, within the agreed quality, service commitment levels, schedules and budgets.
This position is responsible for providing detailed technical support for Verasys, PEAK, and Refrigeration customers, including distributors and branches focusing specifically on product applications and controls functions. This position may also assist the Regional Sales Managers in sales support (identifying programs, promotions, products, etc.).
Work on complex, major or highly visible tasks and projects as a project team member, sometimes as a project lead. They will also work on projects that may span a broad range of applications and support multiple applications. Will have expertise in multiple technical environments and possesses business knowledge that spans one or more business areas.
Work in a project environment, provide assistance with the implementation and maintenance of the Blackbaud CRM application;use Blackbaud CRM SDK, VB .Net, XML, SQL, Web Services (SOAP and REST) and other application tools.
Work with associates, vendors, and customers to insure customer satisfaction; actively support and participate in strategic initiatives, group goals and continuous process improvement through lean principles.