Job Market Guide: Technical Support Analyst jobs in Macon

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Analysts in Macon. Technical Support Analysts in Macon have between ${} and ${} years of experience, averaging $${} years of experience.

47 Technical Support Analyst jobs in Macon

Kennesaw, GA
Determines methods and procedures on new assignments, and may provide guidance to other personnel.
industry
Business Services
experience
Less than 5 years

$80K - $90K - Roswell, GA
Develop various software systems and dashboards for mining new business insights or to support new operational processes .
industry
Consumer Goods / Miscellaneous
experience
Not Specified

Columbus, GA
The Technical Analyst must be a subject matter expert in their field and will be frequently called upon to provide solution recommendations, analyze upcoming Workday enhancements for business impact, and resolve time - sensitive issues.
industry
Financial Services
experience
5 - 7 years

Duluth, GA
This role will be responsible for optimizing economies of scale, delivering automation where applicable, and continuously improving process to reduce manual effort and overall costs.
industry
Business Services
experience
5 - 7 years

Norcross, GA
Provide professional application and technical support/consultation to clients of D+H ACHplus, OrigiNET and TotalPayments.
industry
Financial Services
experience
Not Specified

Support Analyst

Alpharetta, GA
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams; monitor all alerts and escalate all issues for all procedures and systems.
industry
IT Consulting/Services
experience
Not Specified

$91K - Atlanta, GA
As record discrepancies are discovered, analyze the issue, work with APP DEV, Field Contacts, and others to determine cause of the fall-out work to mitigate the issues. Develop a plan to resolve the inaccuracte records.
industry
Semiconductors
experience
5 - 7 years

Alpharetta, GA
The Business / Technical Analyst for SAP ATTP is responsible for support of the SAP ATTP platform used for the serialization management and tracking of prescription materials.
industry
Biotech/Pharma
experience
5 - 7 years

Atlanta, GA
Ability to react quickly and effectively in a high pressure, time-sensitive environment; and Excellent customer service and communications skills.
industry
Software
experience
Not Specified

Atlanta, GA
Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro / mechanical equipment, or computer systems, complex software, networked and / or wireless systems.
industry
Healthcare IT
experience
5 - 7 years

Atlanta, GA
Perform and documents root-cause analysis as needed to resolve or escalate software and deployment issues.
industry
Software
experience
5 - 7 years

Atlanta, GA
Responsible for actively resolving technology needs of the business with a focus on gathering requirements and performing complex systems and process analysis, testing, design and/or prototyping.
industry
Leisure and Travel
experience
8 - 10 years

Alpharetta, GA
Provide the highest level of customer satisfaction through phone and e-mail support to end-users and administrators of company Xcelera Cardio PACS.
industry
Manufacturing / Diversified
experience
Less than 5 years

Alpharetta, GA
Timely escalation of customer issues for evaluation and action by higher level support. Working with minimal supervision to determine methods and procedures for new assignments without assistance.
industry
Electronics
experience
Less than 5 years

Alpharetta, GA
Align communications process with system alert technology for turnkey approach to communicating unplanned events wherever possible.
industry
Advertising & Marketing Services
experience
8 - 10 years

Atlanta, GA
Document all communications with customers and intradepartmental constituents related to outstanding technical issues in order to escalate to next level.
industry
IT Consulting/Services
experience
5 - 7 years

Atlanta, GA
Continuously review AirWatch implementations SOPs as well as best practices with R&D/Saas/Deployments and Services to ensure scalability and reliability of Enterprise level deployments.
industry
Information Services
experience
5 - 7 years

Alpharetta, GA
Ensure all critical cases or highly complex situations are quickly transferred to appropriate senior staff member for immediate attention and proper escalation.
industry
Manufacturing / Diversified
experience
Less than 5 years

Alpharetta, GA
The Business Analyst for SAP ATTP is responsible for support of the SAP ATTP platform used for the serialization management and tracking of prescription materials.
industry
Biotech/Pharma
experience
5 - 7 years

Atlanta, GA
The Technical Analyst must be a subject matter expert in their field and will be frequently called upon to provide solution recommendations, analyze upcoming Workday enhancements for business impact, and resolve time - sensitive issues.
industry
Financial Services
experience
5 - 7 years

Norcross, GA
Manages and routes all problem incidents to the appropriate groups outside the scope of the Standard Operating Procedure guidelines for Junior and Senior Analysts.
industry
Aerospace / Defense
experience
Not Specified

Alpharetta, GA
Conduct root cause analysis and provide actionable and high-value solutions to reported incidents with a combination of data analytics, business acumen, technical expertise, product features, and sound judgment.
industry
Consulting
experience
Not Specified

Atlanta, GA
Continuously review AirWatch implementations SOPs as well as best practices with R&D/Saas/Deployments and Services to ensure scalability and reliability of Enterprise level deployments.
industry
Information Services
experience
5 - 7 years

$40K - $60K - Atlanta, GA
In this role, the selected candidate will assist in the coordination of customer service and training of field service staff.
industry
Manufacturing / Diversified
experience
Less than 5 years

Alpharetta, GA
Intermediate to advanced knowledge of various networking technologies, hardware, and protocols; including Citrix Netscaler, firewall traversing/access requests, Load balancer configuration requests, security protocols, encryption, sniffing, TCPIP configuration, IIS, Apache, WebSphere.
industry
Consulting
experience
8 - 10 years