Job Market Guide: Technical Support Analyst jobs in Macon

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Analysts in Macon. Technical Support Analysts in Macon have between ${} and ${} years of experience, averaging $${} years of experience.

31 Technical Support Analyst jobs in Macon

Atlanta, GA
Develop detailed documentation to clearly describe user requirements for enhancement of existing or development of new systems to support cancer surveillance reporting requirements.
industry
Manufacturing / Diversified
experience
11 - 15 years

Alpharetta, GA
Document all actions taken during problem resolution in appropriate internal tracking systems.
industry
Energy & Environmental Services
experience
Less than 5 years

Atlanta, GA
In this role, you will be well positioned to address some of the issues you may encounter.
industry
Software
experience
Not Specified

$50K - $70K - Atlanta, GA
In this role, you will analyze disparate data sources and map to a common data structure.
industry
Software
experience
Less than 5 years

Technical Analyst

$60K - $130K - Atlanta, GA
Job roles include; developing and communicating training/job aids, analyzing record discrepancies, correcting record issues, build equipment templates, writing and tracking business requirements, manage the ticket queue and driving resolution to the issues presented.
industry
Financial Services
experience
5 - 7 years

Atlanta, GA
As an Analyst, Technical Reporting you will prepare, analyze and interpret data to provide information for assigned area(s) of responsibility. In addition, you will be expected to develop executable SQL programs, new reporting, and new models to support customer needs and coach and share technical knowledge with junior members of the team.
industry
Financial Services
experience
Less than 5 years

$40K - $60K - Atlanta, GA
In this role, the selected candidate will assist in the coordination of customer service and training of field service staff.
industry
Manufacturing / Diversified
experience
Less than 5 years

$0K - $65K - Alpharetta, GA
Deliver customer service to prospects, end users and partners.
industry
IT Consulting/Services
experience
Less than 5 years

Atlanta, GA
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.
industry
Networks
experience
8 - 10 years

Atlanta, GA
Designing litigation support processes, designing new computer programs, databases, dashboards and interfaces by analyzing requirements, constructing workflow charts and diagrams, studying system capabilities, and writing specifications.
industry
Legal Services
experience
5 - 7 years

Trauma Support Analyst

Atlanta, GA
In this role, the selected candidate will be responsible for managing all Tier 2 tickets to ensure timely resolution, and other critical processes in order to meet business system availability objectives.
industry
IT Consulting/Services
experience
5 - 7 years

$40K - $50K - Atlanta, GA
In this role, the selected candidate will monitor support tickets submitted from assigned sites and resolve issues reported/logged; install Apple apps onto devices as required for instruction.
industry
Government
experience
5 - 7 years

Atlanta, GA
Maintain computer room etwork closet standards for wiring, equipment and operations and insure only approved HHS supplied (or Approved) equipment is installed.
industry
Business Services
experience
5 - 7 years

$80K - $100K - Atlanta, GA
Developing and communicating training/job aids, analyzing record discrepancies, correcting record issues, build equipment templates, writing and tracking business requirements, manage the ticket queue and driving resolution to the issues presented.
industry
Telecommunications
experience
5 - 7 years

Technical UI Analyst

Alpharetta, GA
In this role, you will be responsible for the end-to-end user experience from a variety of perspectives including the design and usability of internal/external interfaces and the quality of the solution being produced by the team.
industry
Staffing & Recruiting
experience
Less than 5 years

Technical Analyst

Atlanta, GA
Working with development manager, he or she will be responsible for execution of the project, including general, ongoing communications, negotiation of scope and schedule changes, key risks, issue resolution, and ongoing progress reporting.
industry
IT Consulting/Services
experience
Less than 5 years

Atlanta, GA
Identifies and documents the current technical environment. Collects and organizes data around the technical environment e.g., hardware specs, software, table sizes, transactions .
industry
Healthcare IT
experience
5 - 7 years

Atlanta, GA
Monitor project activities and provide technical assistance on data collection, staffing, protocol issues, analysis and dissemination of data.
industry
Manufacturing / Diversified
experience
11 - 15 years

Technical Analyst

Atlanta, GA
Experience in modeling equipment and circuit designs in Granite; experience with CLONES, CLLI Coding, and Circuit Naming.
industry
Consulting
experience
5 - 7 years

Norcross, GA
Must have experience with knowledge centered support (KCS) principles; experience with automated call distributor phone systems; experience with mobile devices and mobile email.
industry
Industrial Equipment & Supply
experience
5 - 7 years

Atlanta, GA
This person will provide telephone support to customers to resolve problems and develop creative solutions to unusual requests. Our customers have come to expect that the Level 2 Technical Support Engineer can discuss and understand complex issues so Rocket Software does not use entry-level help desk agents for this position.
industry
Manufacturing / Diversified
experience
Less than 5 years

Alpharetta, GA
Proven capability to understand IT - systems related discussions and translate into meaningful business communications that are appropriate, relevant and engaging to the audience.
industry
Business Services
experience
8 - 10 years

Atlanta, GA
Gather detailed design requirements from customers and other internal groups.
industry
Consulting
experience
Less than 5 years

Analyst 3, IT Support

Atlanta, GA
Troubleshoots end user or system server issues (Including coordinating hardware repairs/replacements with server vendor and identifying system/application interdependencies).
industry
Manufacturing / Diversified
experience
5 - 7 years

Atlanta, GA
Collaborate with project stakeholders (internal and external in order to define scope, collect, and manage requirements, and translate those requirements into technical and functional design specifications.
industry
Financial Services
experience
5 - 7 years