Job Market Guide: Technical Support Analyst jobs in Macon

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Analysts in Macon. Technical Support Analysts in Macon have between ${} and ${} years of experience, averaging $${} years of experience.

38 Technical Support Analyst jobs in Macon

Atlanta, GA
Work with QA, Professional Services, IT, and Deployment Services to gather and document technical information needed to resolve or escalate product issues.
industry
IT Consulting/Services
experience
5 - 7 years

Atlanta, GA
Identify, research, and resolve customer issues via phone and email regarding the UPN to Mobile interface, and the Mobile Workforce software.
industry
Consulting
experience
Less than 5 years

Alpharetta, GA
Lead design sessions and plan sprints, groom the backlog and keep yourself and the team moving forward.
industry
Electronics
experience
Less than 5 years

Alpharetta, GA
Leverage technologies like HTML, CSS, JavaScript, Unix, SQL and others to access all levels of a solution.
industry
Electronics
experience
Less than 5 years

Tucker, GA
Collect and extracts data from various systems, sub-systems and sources, and analyzes data to identify and resolve issues, define baselines, trends and improvement opportunities.
industry
Business Services
experience
5 - 7 years

Atlanta, GA
Recognize problems related to project objectives. Creativity and judgment applied to professional technical, or operational problems. Independently generates solutions, based on analytical skills & business knowledge.
industry
Consulting
experience
5 - 7 years

Atlanta, GA
Perform data culling and processing using industry standard software.
industry
Business Services
experience
Less than 5 years

Atlanta, GA
Performs and documents root-cause analysis as needed to resolve or escalate software and deployment issues.
industry
Software
experience
5 - 7 years

Alpharetta, GA
Provide the highest level of customer satisfaction through phone and e-mail support to end-users and administrators of XPER Information Management System (cardio informatics).
industry
Energy & Environmental Services
experience
Not Specified

Technical Analyst

$60K - $130K - Atlanta, GA
Job roles include; developing and communicating training/job aids, analyzing record discrepancies, correcting record issues, build equipment templates, writing and tracking business requirements, manage the ticket queue and driving resolution to the issues presented.
industry
Financial Services
experience
5 - 7 years

Roswell, GA
Setup and configure classroom hardware & software for hands on technical training. Design and develop instructor led and/or online solutions for technical training courses.
industry
Hardware
experience
Less than 5 years

Atlanta, GA
Maintain knowledge of product feature set for new releases while creating knowledge articles and solutions for common issues encountered by customers.
industry
Consulting
experience
Less than 5 years

Atlanta, GA
Monitor OnDemand deployments to ensure daily licensed volume of data is received and troubleshoot as necessary.
industry
Software
experience
5 - 7 years

Atlanta, GA
Perform problem verification/ recreation based on customers environment, error messages, and symptoms of a problem.
industry
IT Consulting/Services
experience
5 - 7 years

Atlanta, GA
Work closely with Oracle Development team as outlined in the migration process for moves from DEV to UAT to Production or Production Support to Production, if required.
industry
Financial Services
experience
5 - 7 years

Alpharetta, GA
Leverage technologies like HTML, CSS, JavaScript, Unix, SQL and others to access all levels of a solution.
industry
Internet Services
experience
Less than 5 years

Technical Analyst

Atlanta, GA
Working with development manager, he or she will be responsible for execution of the project, including general, ongoing communications, negotiation of scope and schedule changes, key risks, issue resolution, and ongoing progress reporting.
industry
IT Consulting/Services
experience
Less than 5 years

Alpharetta, GA
Documenting all actions taken during problem resolution in appropriate internal tracking systems.
industry
Energy & Environmental Services
experience
Less than 5 years

Atlanta, GA
Track support issues, bugs and feature requests in a production and non-production environments, working with support team and developers as needed.
industry
Electronics
experience
Less than 5 years

Alpharetta, GA
Help create meaningful and innovative mobile, web and IoT products, help research and design User Experience flows.
industry
Internet Services
experience
Less than 5 years

Alpharetta, GA
Ensure all critical cases or highly complex situations are quickly transferred to appropriate senior staff member for immediate attention and proper escalation.
industry
Energy & Environmental Services
experience
Not Specified

Alpharetta, GA
Maintain passwords, data integrity and file system security for the desktop and server environment.
industry
Business Services
experience
5 - 7 years

Alpharetta, GA
Respond and engage on all incoming customer inquiries with a sense of urgency. Prioritize cases according to our severity descriptions. Quickly transition Critical/Pre-Critical/Quartile 1 customer cases to Tier 2 Engineers.
industry
Software
experience
Less than 5 years