Evaluate and improve existing processes related to: commercial excellence including pricing practices; launch of services for customers; and day-to-day operations management across all Services offerings.
Provide operational readiness support for merchandising projects and manages tollgates to ensure projects can be successfully deployed in the field, and are grouped into consolidated programs for fulfillment, distribution, and field execution.
The Manager Business Office will be responsible for the planning, administration, control and quality management of department activities. Assist the Director of the Business Office/Patient Access in the overall direction and control of patient accounting function.
Monitors and re-directs activities or FTEs to maintain acceptable levels of productivity. Ensures orientation and continuing education activities are provided for employees which address employee safety, infection control, job training and leadership development.
Develop strong relationships across a network of existing and future clients and key stakeholders; provide insight, connectedness and responsiveness to all clients while demonstrating a good understanding of their business.
The candidate will develop revenue-producing relationships with decision-making CxO level executives, as well as drive the sales cycle of all assigned sales opportunities from initial prospect communication through contract execution working along with Pre-Sales, Solutioning & Delivery teams at onsite and offshore.
Maintain and prepares QAI data and presentations. Participates and presents at meetings with internal and external representatives, often leading a collaborative effort among members of a project team; Assures provision of facility specific QAI information as appropriate.
The Service Operations Manager is responsible for leading and coordinating the delivery of projects that fall within their specified region and Line Of Business (LOB) to ensure client satisfaction and the successful and profitable implementation of projects.