You will lead the team to establish project scope, requirements, objectives, and conduct basic business value validation. You'll set and track research milestones and deliverables and maintain and communicate the project schedule and status to stakeholders.
The Manager is responsible for the creative requests for ad/email campaigns, ad inventory management, deployment calendar for email campaigns, providing campaign results, and developing campaign request and implementation processes.
This role will be responsible for maintaining relationships with company's post production facilities, and seek opportunities for improvement, standardization and support to ensure efficient operations for the creative and technical teams.
Provides consistent leadership and promotes team effort to attain high standards of food service to patients, staff and guests while maintaining budgetary guidelines and compliance with regulatory agencies
Principal performing as a team leader with indirect responsibility of 2 distinct teams. Ensure a consistent, excellent, quality customer experience. Confirm all aspects of the program are within compliance guidelines.
The successful candidate will be responsible for all aspects of programming and management, including; creation and implementation of station and cluster strategic competitive position, supervision of program directors, music scheduling, coaching on-air talent, development/execution of promotions, digital and social media audience and revenue platforms. A strong customer service approach towards listeners, staff, & sales. Salary is commensurate with experience and ratings history.
Ability to manage multiple projects simultaneously; ability to organize large amounts of data in a way that can be consumed by leadership to make business decisions; strong interpersonal, verbal and written skills.
The Manager Call Center Operations is responsible for the successful delivery of patient service in the call center. This position will define policies and procedures for call center operations, and coordinate the development of qualified staff to deliver a differentiated patient experience. The Manager Call Center Operations will ensure calls are handled promptly, comply with established customer service standards, and achieve specified call center goals and objectives.