In this role, the candidate be will responsible for identifying and implementing best practices; establishing, restricting and reengineering processes; and improving the service model so that clients, vendors, and associates are served more efficiently.
In this role, the selected candidate will create and implement innovative multi-channel strategies and customer acquisition campaigns via collaboration with Brand, Product, Content, Social Media and Distribution.
The Product Director of Digital Personalization is a multi-disciplined, cross-functional role to collaborate with key stakeholders to lead the product vision, strategy, road-map, and delivery of best-in-class tools, products, technology, architecture, platforms, and experiences.
In this role, the selected candidate will manage the departmental operations for the call center. Interacts with client leadership requiring issue resolution. Oversees the efficiency/quality of monitoring call volumes ensuring Service Level Agreements are maintained.
In this role, the candidate will serve as a subject matter/technical expert to the sales and service organizations on all matters related to the functionality of all products within the specific domain of the ACA and Benefits.
The Regional Director is responsible for leading and developing high performing teams that deliver customer focused, profitable operations for a specific group of stores and districts within a defined geographic area.
The Director, Portfolio Media Research is responsible for developing strategies and insights to supports the planning, targeting and measurement of tune-in marketing campaigns and other product conversion campaigns.
In this role, the selected candidate will be
responsible for assisting Medical Director and Quality Program Director with development and implementation of medical staff quality improvement activities.
In this role, the candidate will work effectively with Employer Services peers in to share best practices, tools and process and the leveraging of resources that may be critical to the success of NAS and our clients.
In this role, the selected candidate will be provide the authoritative sign-off of new solutions and technology in the global architecture review, international design review, firewall approval and other change and project governance processes.