In this position, you will monitors overall client satisfaction and ensures appropriate level of service delivery. Oversees the Client Advisory process and monitors adherence to procedures and guidelines.
In this role, you will be responsible for ongoing service and communication with client, including promoting client / insurer relationship as needed, executing contracted services and communicating to team members, and performing contract reviews retro adjustments and audits.
As a Client Implementation Senior Manager, you will lead implementations, meeting aggressive timelines and budget requirements, and enabling design and delivery the solution that meets the client needs.
This position is responsible for the overall strategy, roadmaps, and engineering of incomms windows, mac and mobiletechnologies to create and maintain a secure, supportable, stable, and productive user experience.
In this position, you will ensures the achievement of superior client service for the office. Directs the overall performance of Client Advisors in the office by providing day-to-day leadership, management, and coaching.
This systems administrator position is responsible for strategic operational initiatives and tactical operational activities. The position expected to be able to provide thought leadership on strategic decisions as well as operational support of platforms.
This manager position will be an integral part of a dynamic, cross-functional global workplace technologies team with up to 10 or more direct reports and various contract project resources and is responsible for the operation of enterprise client platforms.
In this role, the candidate will lead daily activities of the team to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals.
In this role, the selected candidate monitors overall client satisfaction and ensures appropriate level of service delivery. Oversees the Client Advisory process and monitors adherence to procedures and guidelines.
The successful candidate must have exceptional communication skills, problem solving skills, strong business judgment, and demonstrated relevant experience with digital client engagement (e.g. portal, mobile, Natural Language Processing, voice).
In this role, the selected candidate will provide ongoing program communications and lead meetings across both internal and client teams, confidently working with all levels of the client and internal organization.
In this role, you will be responsible for developing and maintaining solid, productive long-term relationships with assigned clients by developing an in-depth understanding of the clients needs, including short-term and long-term goals.
In this role, the selected candidate will build talent pool/bench strength by identifying high performing colleagues and working collaboratively with each colleague to craft a tailored Professional Development plan.
In this role, the selected candidate monitors overall client satisfaction and ensures appropriate level of service delivery; oversees the Client Advisory process and monitors adherence to procedures and guidelines.