In this role, the selected candidate will manage the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, methods, and staffing.
In this role, you will be responsible for the sale of certain products or services. Duties involve direct one-to-one communication with customer or client. Performs field promotion work and develops new accounts.
In this role, you will meet and exceed business objectives when faced with an obstacle or a customer concern. The selected candidate will also develop and maintain positive, ethical customer relationships.
In this role, you will educate member on topics related to their chronic condition and the disease process; including all aspects of effective self-management (medication, diet and nutritional monitoring; foot care, prevention and care of complications; recommended screenings, blood glucose monitoring and the techniques of self monitoring and insulin injections).
In this role, you will be responsible for partnering with the patient and family, the primary care provider, and other members of the care team to develop and implement an interdisciplinary plan of care.
In this role, the selected candidate will perform care management duties to assess, plan and coordinate all aspects of medical and supporting services across the continuum of care for select members to promote quality, cost effective care.
In this role, you will works closely with clinic management, revenue cycle, education, admitting, pre-access, and compliance to ensure appropriate standards are developed and administered at the clinic sites.
In this role, the selected candidate will implement quality improvement strategies to support the region's NCQA, HEDIS, and Medicare Stars performance. Co-leads process improvement work groups for populations supported by population care management teams.
This role is responsible for the development, implementation, supervision and evaluation of new and existing population care management programs aimed to positively impact members' ability to effectively self-manage their chronic condition(s).
In this role, you will be responsible for conducting performance evaluation of staff. Schedules staff, assists in their orientation and training, and serves as a resource for resolving complex case management related issues.