In this role, you will be responsible for
ongoing management of specific technology that is used to deliver and support services.Diagnoses and resolves functional and technical related product problems for very complex, customized and high profile clients.
In this role, the selected candidate will be responsible for actively resolving technology needs of the business with a focus on gathering requirements, performing systems and process analysis, design, testing and/or prototyping.
In this role, the selected candidate will identify, escalate and document production issues for the environment to confirmed delivery for client and business notification; competent in creating or modifying code/scripts to monitor application execution for expected performance and metrics.
The Application Analyst works closely with production, quality and process engineering groups to design, develop, and implement systems to accomplish goals of increasing production and improving quality.
In this role, you will be responsible to create, update and maintain appropriate documentation including on-boarding processes and procedures, operational issue tracking and resolution reporting, ticket management and validation analysis checklists.
In this role, you will be responsible for software-specific design and realization, as well as testing, deployment and release management, or technical and functional application management of client-specific package based solutions.
The Application Analyst works with project leaders on several aspects of project planning to meet project deadlines. Educate and train on current applications. Works with other members of the Information Systems staff, clinical and operational departments and other WHS personnel to accomplish the goals established for the project.