Manage a service desk providing technical support for end users in an enterprise environment. Monitor the service desk staff to ensure the team is meeting and exceeding contract and performance expectations, defined metrics/benchmarks.
The Service Manager effectively manages and directs all aspects of the Service Department. This includes providing leadership for all Service personnel and empowering them to take care of customers efficiently and with no surprises.
The RCM Sales Executive is responsible for selling Revenue Cycle management solutions and Debt Recovery Services to an assigned geographical region to Hospital, Medical Clinic, and Large Medical Practice prospects and clients.