In this role, you will provide Level 2 support for the Toyota Motor North America IS Service Desk. Conduct classroom and individual user training on various applications, including new user orientation.
In this role, you will be responsible for
provide one-on-one coaching methods using the Matco Business System (MBS) including but not limited to MDBS (software), sales, customer service, product promotions, and business management to new franchise distributors.
In this role, you will conduct training needs analyses to determine specific training needs for clinical staff; evaluate effectiveness of training programs and location including cost/benefit analyses.