This position is responsible for planning, estimating, providing day-to-day management, leadership, direction and administration across the full project deployment lifecycle (through implementation) on IT programs (with high level of complexity).
The TAM is responsible for excellent delivery of services across entire support lifecycle, including Service Delivery Planning, Service Delivery Management, Incident Management / Escalations and Proactive Remediation Services.
The primary purpose of this role is to focus on working with the software development teams to manage the projects to ensure allscripts develops software on time to budget and meeting the needs of the customer.
In this role, you will be responsible for managing customer operations and providing technical oversight to a team of 24X7 engineers for Windows & Linux systems, Network, Storage, Web, and SQL & Oracle Database in support of services provided to the customer.
You will develop and implement project schedules to meet deadlines, all while ensuring your project maintains profitability. Plus you will engage in ongoing client meetings to ensure client satisfaction.
The IT Project Manager II oversees small and medium size projects. Serves as the main liaison between the IT staff and project owners within the business. Responsible for performing a wide range of duties around planning, staffing, implementing controlling and evaluating projects through the life cycle of a project with oversight from Senior Project Management staff and/or IT Management.
In this role, the selected candidate must be able to clearly communicate to the marketing people what they need to know about the product so they can create the go to market strategy helping them to understand the product, positioning, key benefits and target customer.in order to launch the product.
In this role, the selected candidate will provide clear and constructive product feedback to company Account teams, Customer Support, Product Management, and Engineering teams based on customer use-cases and requirements.
In this role, the selected candidate communicates complex technical information appropriately for each audience; creates collaborative team environment and leads team development to drive client success.
In this role, you will ability to develop and maintain multiple project plans. Leadership, facilitation and interpersonal skills with the ability to work effectively with a cross-functional team dynamic.