In this role, the selected candidate will mentor System Support Specialist to perform tasks which include but not limited to end-user support, trouble ticket resolution, file-system/disk management, server installation/configuration, and process/procedural updates.
Serves as a technical expert in the investigation and diagnosis, troubleshooting, root cause analysis and restoration and recovery actions of physical and virtual RHEL 5.x, 6.x, 7.x servers and supporting software/middleware in a multi-site Data Center.
In this role, the selected candidate will work in an open laboratory environment that comprises the network infrastructure, physical and virtual services, and workstations needed to support the mission requirements. Use operating systems, including several flavors of Linux, Cisco routers and switches, and NetApp network attached storage arrays.
In this role, the selected candidate will provide operational and technical support to ensure the ongoing stability to the server environments; assist in the IT infrastructure design and implementations.
The IT Systems Administrator performs a wide variety of technical duties which include, but are not limited to analysis, installation, modification, documentation, maintenance, problem diagnosis, and repair of all hardware systems used locally as servers-, storages-, backup-, network-, time management and entry control devices, industrial PCs, desktops, handhelds level, printing, publishing and communications equipment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Systems Administrator will conduct system problem diagnosis and troubleshooting, submitting problem reports for site, calling in for daily meetings, keeping Site Lead, IAs, and key management informed with any site issues at all times. The System Administrator will work in a multi-team environment supporting all technical issues on site.
In this position, you will provide advanced power transmission and fluid transfer solutions by skillfully engineering products and services that reduce the total cost of ownership for a wide variety of applications.
In this role, you will troubleshoot complex functional and technical incidents occurring on the various applications. The selected candidate will participate in the software deployment processes for in-house developed applications and integrations.
The Systems Administrator serves with the NGA IT/IS Compute Services Data Center Support Team, providing systems administration, integration, the establishing of new user accounts, assigning privileges; establishing and updating procedures and documentation; and providing direct customer support on all Data Center Operational Systems.