In this role, the selected candidate will be responsible for building and maintaining camaraderie amongst center associates, while ensuring all teammates drive collectively toward financial center goals.
As an Operations Manager, you will support My Macy's process by managing a business within one store or multiple locations to ensure that we operate efficiently and that we achieve our sales, service and profit goals.
In this role, you will be responsible for all aspects of day-to-day operations of the internal and external physical building. Work with the operations management team to ensure the building can meet the needs of the business.
The manager is responsible for leading all aspects of the Personal Care Center activities and assists in selection of staff, training, and ongoing communications to assure all Associates maintain the Companys premier level of client satisfaction and uphold the Dignity Promise.
In this role, the selected candidate will help to create a work environment that fosters teamwork, high morale, and retention of workforce; and will demonstrate leadership and resourcefulness in all interactions with employees, colleagues and customers.
In this role, you will have strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships, and demonstrate a commitment to providing personalized service.
Financial center managers (FCMs) operate as business owners and are responsible for fostering a team environment and instilling an effective client-centric, sales and risk culture within the center, demonstrating that we are here collectively to help our customers achieve their financial goals.