You will be responsible for all aspects of installing new or enhanced software applications, working with the customer as they prepare for the installation, as well as post installation training and support.
Assessing, testing, tracking, predicting, and reporting all related performance aspects of a suite of production applications from a performance, responsiveness, capacity, and availability perspective.
The Application Analyst will perform several critical planning and proactive activities to include but not limited to GMPC & FMS change management, TVM coordination, RSLinx patches & version upgrades, AOS On Call support, AOS group Change support, E1 & E2 on call & Incident & Service request Tickets.
Responsible for diagnosing and resolving application issues to ensure optimal performance and usability for the various system users and providing root cause analysis with recommendations for improvements.
The Application Support Engineer will be part of an integrated Operations & Sustainment team providing critical 24x7 mission support to our customer and will interface with engineering resources located at other facilities and is responsible for the day-to-day operation of the customer application and monitoring/investigation of segment interfaces.
The successful candidate will work as part of a team comprised of a project manager, business analysts, developers and customers to provide analysis, software development lifecycle support and change management support on various applications assigned to the System Support Center.
In this role, the selected candidate will work closely with internal and external teams within business and IT to effectively plan, deploy, document and maintain application environments; troubleshoot software and configuration errors.
The Application Analyst Contractor backfill will perform several critical planning and proactive activities to include but not limited to PC & FMS change management, TVM coordination, RSLinx patches & version upgrades, AOS On Call support, AOS group Change support, E1 & E2 on call & Incident & Service request Tickets.