Resolves technical problems and answers queries by telephone or self - service ticket in support of internal and / or outside customer computer hardware, software, network, system / application access, and telecommunications systems.
In this role, you will be monitoring and maintaining the computer systems and networks within an organisation in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you'll be the first person employees will come to.
Support development, coordination and review of information assurance policies, strategic plans, standards, implementation plans and/or methodologies for technical or cyber counterintelligence concerns.
Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
In this role, you will provide analytic support to select INSCOM elements in the conduct of TSCM operations, intelligence and foreign penetration technologies that are used to obtain unauthorized access to classified and sensitive information.
In this role, you will provide technical support and expertise to the government program manager (PM) in all aspects of the program, including the analysis of performers technical deliverables and publications.
Be responsible for providing guidance to intelligence analysts for all aspects of information gathering to include national level analysis, technical exploitation, collection, general research, threat assessments and intelligence product production.
Work directly with customers regarding the order and criticality of the maintenance, troubleshooting, repair, calibration, upgrades and training on wireless standards and protocols of the mission critical LGS wireless communication product portfolio and 3rd party vendor(s) equipment.