In this role, you will maintain responsibility for developing Business Rule solutions using IBM ODM software and Decision Server and Decision Center for interacting with business analysts and clients in finalizing and implementing requirements for various business process flows.
The Operations Manager is responsible for managing the daily operations of the order processing, customer service, accounts receivable, and order fulfillment functions bringing a proactive and positive approach to evaluating opportunities and implement change in order to meet business objectives and ensure a positive experience for customers.
This position may be responsible for overseeing other aspects of the website such as the advertising, content components, third party marketplace integration and optimization techniques/best practices.
In this role, you will work with EAP Division Director or Senior Operations Managers to interpret professional, legal, and FOH policies focusing on solutions to occupational health issues and concerns.
The Service Operations Manager is responsible for the management a 24/7 enterprise operation center. The center performs system event and performance monitoring, reviews and directs service support tickets, oversees coordination of major incident resolution, provides daily morning status reports to the customer.
This position is responsible for assisting the Scientific Affairs Department with performing Publishing and formatting of US and Ex-US regulatory submission documents to ensure that they follow clients style and publishing guidelines.
The Technical Program Manager will work alongside the Project Manager and must have strong technical PM skills and have their PMP certification as well as HDI Service Desk Manager (SDM) Certifications.
The Regional Field Operations Manager (RFOM) will manage a group of Field Operations Managers (FOM and/or FOM Sr.) and has the potential to manage other positions such as Technical Trainers, Personnel Manager, and Service Manager depending on changing client scope of work and geographical location of positions.
In this role, you will manage global intake of intellectual capital requests and track investment and product content globally from capturing all ideas and requests at inception through content assignment and production to global content distribution.
In this role, you will be responsible for
manages logistics, sales, business units, customers and support personnel to ensure error free order fulfillment, optimized fleet/network management, aggressive inventory control, superior customer service and efficient facility utilization.