Create, review and update ServiceNow tickets according to established Standard Operating Procedures (SOPs). Monitor the network via Monolith and other tools and take appropriate action based on alerts and severity levels.
In this role, the selected candidate will be responsible for conducting network security architecture reviews to determine the size, and placement of intrusion monitoring equipment during the customer onboarding process.
Provide full cycle support of system engineering, system administration, testing, and integration of SIGINT systems. Provide Tier 2/3 engineering support. Test and validate bug fixes, provide problem resolution and work with software developer to address issues.
In this role, you will install and support computer networks such as local area networks (LANs), wide area networks (WANs), the Internet, intranets, and other data communications systems in both a traditional network environment and a Cloud environment.
Specific duties will vary by project but will generally involve performing some combination of research, design, analysis, hands-on prototyping, testing, experimentation, and/or modeling and simulation of communications networks on a wide variety of projects to solve our nations most complex problems.
As a Network Applications Engineer you will be responsible for customer support and consulting via telephone, email and in person, software verification testing, sales support, training and technical writing initiatives for Network Systems products.
Performs and oversees basic to complex systems analysis, design and programming efforts. Plays a key role as an individual contributor on complex projects. Maintains an excellent functional understanding of the supported application(s).