Job Market Guide: Customer Service Supervisor jobs in MD

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Supervisors in MD. Customer Service Supervisors in MD have between ${} and ${} years of experience, averaging $${} years of experience.

2 Customer Service Supervisor jobs in MD

Laurel, MD
Monitor to ensure tickets are addressed within identified Service Level Agreement (SLAs) and in alignment with ITIL best practices; proactively develop improvement initiatives and solutions to enhance documentation and improve processes.
industry
Engineering Services
experience
8 - 10 years

$61K - $93K - Laurel, MD
Manages and monitors individual Teams contact center performance metrics, service levels, and quality to ensure customer satisfaction.
industry
Energy / Utilities
experience
Less than 5 years