Job Market Guide: Customer Service Representative jobs in MD

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Representatives in MD. Customer Service Representatives in MD have between ${} and ${} years of experience, averaging $${} years of experience.

17 Customer Service Representative jobs in MD

IT Help Desk Analyst

Bethesda, MD
In this role, the selected candidate will be responsible for providing first-level support and fielding of all application and hardware calls, ensuring the stability, integrity and efficient operations of the IT infrastructure and support a dispersed, home-based workforce.
industry
Misc. Healthcare
experience
Less than 5 years

Fort George G Meade, MD
In this role, you will provide excellent systems, desktop, and network support for next generation digital media management systems.
industry
Software
experience
Less than 5 years

Annapolis Junction, MD
In this role, you will respond to internal and external IT Service Requests for IT service on both Unix and NT servers. You will provide user notification of receipt of Web- or email-submitted requests.
industry
Business Services
experience
Less than 5 years

Help Desk Analyst

Columbia, MD
In this role, you will attend various meetings with business owners, developers, and programmers regarding pertinent issues affecting clients.
industry
Health & Fitness
experience
Not Specified

Owings Mills, MD
In this role, you will develop relationships with potential and current referral sources, gaining referrals to prospective clients.
industry
Business Services
experience
Less than 5 years

Laurel, MD
In this role, you will be responsible for sales professional that loves the challenge of managing relationships with clients.
industry
Biotech/Pharma
experience
Less than 5 years

Help Desk Level II

MD
In this role,you will provide user notification of receipt of Web- or email-submitted requests.
industry
Business Services
experience
Less than 5 years

Baltimore, MD
In this role, the selected candidate will serve as a top level technical or functional expert supporting one or more clients and unlimited user groups.
industry
Information Services
experience
Less than 5 years

FORT MEADE, MD
In this role, you will be responsible for problem identification, diagnosis, reporting and facilitation of resolution regarding user issues and/or system outages.
industry
Business Services
experience
5 - 7 years

Lanham, MD
The candidate must possess solid communication and leadership skills in order to work effectively with customers and other Otis employees.
industry
Aerospace / Defense
experience
Not Specified

Service Desk

FORT MEADE, MD
In this role, you will provide user notification of receipt of Web- or email-submitted requests.Logs and tracks inquiries using service request management database, and maintains history records and related documentation.
industry
IT Consulting/Services
experience
Less than 5 years

Laurel, MD
In this role, you will ability to troubleshoot and resolve technical problems for clients. Ability to independently resolve widely varying problems using current job knowledge and using research and external resources.
industry
Life Sciences & Research
experience
Not Specified

Annapolis Junction, MD
In this role, you will be responsible for management database, and maintain history records and related documentation. You will promptly categorize, generate, route and escalate, when necessary, customer requests that are escalated beyond the ITSC area of responsibility.
industry
Business Services
experience
Not Specified

Annapolis Junction, MD
In this role, you will be responsible for support, and in-field customer engagementsupport. CSRA will be the first point of contact for IT problem resolutionshelping to increase user satisfaction, reduce resolution time, and consolidateand standardize remote and in-field customer support at the enterprise level.
industry
Business Services
experience
Less than 5 years

ITSC Service Desk

FORT MEADE, MD
In this role, you will provide user notification of receipt of Web- or email-submitted requests. Logs and tracks inquiries using service request management database, and maintains history records and related documentation.
industry
IT Consulting/Services
experience
Less than 5 years

Aberdeen, MD
In this role, the selected candidate will be responsible for developing and assisting with the coordination of all phases of education and training related to DoD and commercial users; formulating training plans in conformance with multiple instructional methods.
industry
Aerospace / Defense
experience
5 - 7 years

Annapolis Junction, MD
In this role, the selected candidate will resolve technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
industry
Business Services
experience
Less than 5 years