In this role, the selected candidate develops and maintains a trusting, responsive customer relationship that results in successful technology planning and overall customer satisfaction, oversees complete resolution on escalated technical issues, solicits feedback through regular client visits and ensures clientele are aware of all endorsed technology opportunities.
In this role, the selected candidate will prepare new account and special procedure paperwork for account set up and ensure activities are entered correctly into CRM; work with sales coordinators to keep account activities and literature up to date.
In this role, the selected candidate will manage a team of Inside Sales Representatives (both remote and in office) by conducting weekly performance reviews, pipeline reviews and through constant coaching, mentoring and motivating.
The Account Manager supports a dedicated client team in executing and ensuring successful project delivery according to Client objectives and timelines; develop and maintain the project schedule to identify the duration of the project, dependencies, key milestones, deliverables and critical paths to ensure an effective and timely project delivery.
In this role, the selected candidate will drive solution opportunities and continually enhance the breadth and depth of relationships with one of premier strategic customer partners. The location of this position is the greater Northeast area.
In this role, the selected candidate will establish performance standards for the region's operational team, evaluate performance of each team against the established standards, and work with in conjunction with the VP Operations in improving and maintaining these standards.
In this role, the selected candidate must have medical sales experience including successful sales experience within the Operating Room; strong B2B experience prior to Medical experience is strongly preferred.