Job Market Guide: Technical Support Engineer jobs in MA

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Engineers in MA. Technical Support Engineers in MA have between ${} and ${} years of experience, averaging $${} years of experience.

64 Technical Support Engineer jobs in MA

Boston, MA
As a member of our team, the Technical Recruiter owns and drives the recruiting process from end-to-end. We work consultatively with our hiring managers to partner and develop strategies to find candidates for our Software Engineering organization.
industry
Internet Services
experience
5 - 7 years

CLIO Support Engineer

Cambridge, MA
In this role, you will be responsible to develops and works with management to implement training plans for services personnel. Create and maintain a physical inventory of lab equipment, pcs, software and any other information pertinent to the environment.
industry
Biotech/Pharma
experience
Less than 5 years

Boston, MA
In this role, you will working closely with software vendors in planning application changes/ upgrades, coordinating delivery and deployment processes.
industry
Software
experience
5 - 7 years

Field Support Engineer

$60K - $75K - Cambridge, MA
In this role, the selected candidate will provide on-site technical assistance to client for all issues related to IT operations, processes and technical issues.
industry
Engineering Services
experience
Not Specified

Bedford, MA
In this role, you will be responsible to build and maintain a secure, stable and high-performing infrastructure of systems and networks spanning private, public and hybrid cloud.
industry
Information Services
experience
Not Specified

$80K - Boston, MA
In this role, the selected candidate will respond to escalated technical issues surrounding the platform, primarily by web portal, telephone and e-mail; resolve complex technical issues through research, reproduction, and advanced troubleshooting.
industry
Software
experience
5 - 7 years

North Reading, MA
In this role, you will collaborate with hardware engineering teams to problem - solve critical production issues.
industry
IT Consulting/Services
experience
Not Specified

Andover, MA
In this role, you will work with customers, Engineering, Support and QA staff to investigate, test, and develop solutions or workarounds to resolve issues.
industry
Software
experience
Less than 5 years

Waltham, MA
In this role, you will the selected candidate will provide problem-solving solutions to issues that may occur with software or configurations.
industry
Software
experience
Less than 5 years

Cambridge, MA
In this role, the selected candidate will develop methods and best practices for delivering outstanding service, as well as participate in knowledge sharing through the creation of knowledge base articles.
industry
IT Consulting/Services
experience
5 - 7 years

Southborough, MA
The selected candidate will maintains client confidence and protects operations by keeping client and clients employee information confidential.Makes customers and their needs a primary focus of ones actions; developming and sustaining productive customer relationships.
industry
Information Services
experience
Not Specified

Boston, MA
In this role, you will set up and maintain project controls approach and documentation management system for project effort.
industry
Engineering Services
experience
Less than 5 years

Marlborough, MA
In this role, the selected candidate will perform base problem determination and support-fixes for hardware, software, customer questions or queries, features, installation, method of procedure ("MOP"), process or network issues.
industry
Telecommunications
experience
5 - 7 years

$80K - $90K - Woburn, MA
In this role, the selected candidate will be responsible for designing and implementing custom solutions for a given client or set of clients; building custom reports using Ruby, HTML, and CSS.
industry
Software
experience
Less than 5 years

Westford, MA
The selected candidate will work with customers to troubleshoot and resolve complex product issues.Interface with our world-class support, development and SQA teams to identify and to resolve product issues.
industry
Software
experience
5 - 7 years

Hopkinton, MA
In this position, you will work closely with Engineering and other technical business units to increase knowledge and resolve customer issues.
industry
Information Services
experience
Not Specified

Braintree, MA
In this role, you will assist with field service administration, including creating and reviewing metrics. Analyzes reports to identify problems and take corrective actions.
industry
Business Services
experience
Less than 5 years

Burlington, MA
In this role, the selected candidate will perform base problem determination and support-fixes for hardware, software, customer questions or queries, features, installation, method of procedure ("MOP"), process or network issues.
industry
Telecommunications
experience
5 - 7 years

Burlington, MA
In this role, you will develop and/or execute software testing and validation procedures, programming and documentation; work autonomously in an area of specialization to analyze user needs and develop software solutions working on problems of diverse scope.
industry
Manufacturing / Diversified
experience
Not Specified

Andover, MA
In this role, you will collaborate closely with Engineering, Client Services, and Product Management to ensure product quality and customer satisfaction.
industry
IT Consulting/Services
experience
5 - 7 years

Burlington, MA
In this role, the selected candidate will enhance customer satisfaction by timely responses, consistent communications, satisfactorily resolving each case and prompt escalation to support management when needed.
industry
Software
experience
Less than 5 years

Cloud Support Engineer

Andover, MA
In this role, you will monitor all production networks, servers, applications and services through a centralized monitoring console.
industry
Telecommunications
experience
Not Specified

Woburn, MA
In this role, you will be responsible for delivering best in class technical customer support for Kaspersky Lab Business clients and partners.
industry
Software
experience
Not Specified

Waltham, MA
In this role, the selected candidate will receive first-line calls & emails, triage and resolve issues using advanced troubleshooting, customer service, and technical skills.
industry
Publishing & Printing
experience
Less than 5 years

Waltham, MA
In this role, the selected candidate will create reports and alerts to act as quick indicators of incidents and overall site health; attend and actively participate in weekly PIE meetings.
industry
Business Services
experience
Not Specified