In this role, the selected candidate will be responsible for course development and maintenance of instructor led and web based training of Stratus hardware and software products. Development includes new product customer training and course refreshes. Produce and archive courseware for reference by instructors in the field and technical support teams.
In this role, you will be responsible for
driving issues to resolution by triaging with Bains IT resources, external vendors and end-users as required. Ensure learnings get appropriately communicated to users and reflected in training materials.
In this role, the successful candidate will provide feedback to the business segment on product performance in the field and suggested solutions and customer support regarding product performance problems.
In this role, you will work alongside the Building Energy Technical team to perform energy modeling on various high rise residential/commercial new construction projects ensuring that the evaluation, implementation and verification of utility sponsored energy efficiency projects are successfully executed.
In this role, the selected candidate will be responsible for the diagnosis and analysis of issues related with IT (software and infrastructure); provide support to users inquires related with the functionality of the
In this role, you will be responsible for training program success and training product quality oversight, including project management of the development activity, requirements identification, sizing/scoping of the overall effort, detailed design, delivery, and impact evaluation.