Job Market Guide: Support Engineer jobs in MA

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Support Engineers in MA. Support Engineers in MA have between ${} and ${} years of experience, averaging $${} years of experience.

61 Support Engineer jobs in MA

Waltham, MA
Ability and willingness to self-teach new and advance software functions; coaching and instruction will be provided, but we want someone who goes after knowledge.
industry
Software
experience
Less than 5 years

North Reading, MA
Direct interaction with customers and other company departments to understand, document, troubleshoot and resolve customer issues in a timely manner.
industry
Information Services
experience
Less than 5 years

Newton, MA
A Technical Support Engineer to provide enterprise level technical support for large corporate clients via phone, web, email, chat and other support channels as required.
industry
Software
experience
Not Specified

Westborough, MA
Respond to all technical support tickets via telephone or web. Find technical resolutions to unknown or new scenarios.
industry
IT Consulting/Services
experience
Less than 5 years

Woburn, MA
Assisting our customers by making recommendations concerning upgrade procedures, performance tuning, and often, Linux best practices.
industry
Consulting
experience
Less than 5 years

Acton, MA
You will be responsible for managing and supporting the systems which are used by the release engineering team. This includes maintaining and upgrading Jenkins, JIRA, Coverity, and BitBucket.
industry
Information Services
experience
5 - 7 years

Concord, MA
Review, revise and maintain commissioning handover documents provided by SI Team for production customers.
industry
Networks
experience
Less than 5 years

Wilmington, MA
Evaluate documented resolutions and analyze trends for ways to prevent future problems.
industry
Business Services
experience
Not Specified

$110K- $120K - Burlington, MA
The Resident Support Engineer will be responsible for providing onsite post sales support to this customer.
industry
Staffing & Recruiting
experience
8 - 10 years

North Reading, MA
Direct interaction with customers and other company departments to understand, document, troubleshoot and resolve customer issues in a timely manner.
industry
Information Services
experience
Less than 5 years

Tewksbury, MA
Work with all PC board design personnel at the Company to ensure standardization and centralization of the design environment, develop information sharing mechanisms and participate in cross-functional team collaboration.
industry
Semiconductors
experience
5 - 7 years

Chelmsford, MA
Provide technical support to customers and resellers over email, phone and chat mediums, Document, escalate and follow through with product bugs and/or issues.
industry
Software
experience
Less than 5 years

Needham, MA
The desire to learn new soft and technology skills and the desire to coach, mentor and train peers throughout the organization.
industry
Manufacturing / Diversified
experience
Less than 5 years

Concord, MA
Work with other parts of the aPriori organization (e.g., sales, product management, professional services, QA, and product development) as necessary on behalf of the customer.
industry
Business Services
experience
Less than 5 years

Engineer - API Support

Boston, MA
Engage with and provide internal and external engineers, designers, and other technical stakeholders with solutions, documentation, all the way through implementation of our product.
industry
Business Services
experience
Not Specified

Needham, MA
Be responsive to customer service requests as well as high level projects and looking at root cause issues.
industry
Internet Services
experience
5 - 7 years

Chelmsford, MA
Provide exceptional technical support for Intronis partners and customers, escalate and triage any incoming issues that are non-standard.
industry
Software
experience
Less than 5 years

Boston, MA
Interactive work with clients (email, phone, web conference, or in person) to diagnose and resolve product or environment-related issues 2012, IIS 7 and 8, ASP.NET, C#, WCF, SQL Server Reporting Services) as well as major third-party products and toolsets.
industry
Business Services
experience
Less than 5 years

FOXBOROUGH, MA
Technical Support Engineer you will experience a demanding technical environment where new and exciting challenges are presented every day.
industry
Software
experience
Not Specified

Support Engineer

Woburn, MA
Interact directly with customers by phone and e-mail/ticketing system; provide and process information in response to inquiries, concerns, and requests regarding products and service with accuracy, speed and professionalism.
industry
Consulting
experience
Less than 5 years

Boston, MA
Provide advanced technical support for ERT's product suite to primarily internal users (e.g. Tier 1, Release Engineering, Study Teams, etc).
industry
Advertising & Marketing Services
experience
5 - 7 years

Boston, MA
Provide outstanding technical assistance to our customers through live troubleshooting and problem isolation.
industry
Retail / Diversified
experience
Less than 5 years

MA
The ability to diagnose, troubleshoot and resolve customer issues. Establishing and maintaining a positive relationship with customers via telephone or written communication is a must.
industry
Software
experience
Not Specified

North Billerica, MA
Provide customer support for escalated Tier 2 level issues via email, phone, LiveChat, and other electronic media.
industry
Market Research
experience
Less than 5 years

Andover, MA
Develop troubleshooting technical action plans and determine root cause for customer issues.
industry
Business Services
experience
5 - 7 years