The Quality Engineer, Designated Complaint Handling Unit (DCU) will be responsible for the integrity of POC complaint files and the complaint handling process, and will contribute to measurable improvements in complaint handling, product quality, and the customer experience.
Participate in the review of any design, manufacturing, purchasing and testing documentation; review all quality control manuals including any specifications regarding material suppliers and components.
Working in the medical industry brings much fulfillment, as well as unique challenges. As part of our HealthTech focused company, you will be responsible for successfully dealing with and managing Philips relationships with approval agencies such as the US Federal Drug Administration (FDA).
The Quality Engineer Outage Services will support the Quality System needs of the Outage Services Division and provide a resource for developing and implementing good Quality practices while supporting the Divisions overall business objectives.
Collaborating with Engineering and Marketing to define consumer needs, cascade them down into product design as Critical to Quality (CTQ) requirements through product specifications and into manufacturing processes.
As directed by the Director, Quality Engineering, the Staff Quality Engineer I is accountable for support in the continued development, improvement, and expansion of the Diabetes Care WW Quality Management System as well as maintaining compliance with regulations, standards, and corporate requirements.
Participates in the review and analysis of Cost of Poor Quality (COPQ); preparation of documents and product for source inspection as required; assist in supporting production with first piece and in-process inspections.