The Quality Engineer, Designated Complaint Handling Unit (DCU) will be responsible for the integrity of POC complaint files and the complaint handling process, and will contribute to measurable improvements in complaint handling, product quality, and the customer experience.
Collaborate with SQA team leadership, peer SQA engineers, and developers to create and execute against functional test automation requirements for our multi-tiered, web-based software and mobile applications.
Collaborate with product managers and developers to understand product requirements and use cases for how our software will be used in clinical settings. Write and execute test plans, scripts and cases to validate that software is ready for its intended uses.
Leads and/or participates in corrective/preventive action CAPA teams in resolving quality issues. Disposition incoming or process materials/components that is flagged for non-conformance to standard requirements or processing.
Provide technical evaluations of supplier proposals to Subcontract Administrators by analyzing proposed manufacturing labor hours and recommending defendable negotiation positions utilizing supplier data or technical expertise.
The Quality Engineer Outage Services will support the Quality System needs of the Outage Services Division and provide a resource for developing and implementing good Quality practices while supporting the Divisions overall business objectives.
This position is responsible to drive pro-active risk reduction, quality improvements, problem resolution, failure analysis, root cause and corrective action, and facilitate continuous process improvements with assigned suppliers.