Job Market Guide: Product Support Engineer jobs in MA

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Product Support Engineers in MA. Product Support Engineers in MA have between ${} and ${} years of experience, averaging $${} years of experience.

105 Product Support Engineer jobs in MA

MA
The ability to diagnose, troubleshoot and resolve customer issues. Establishing and maintaining a positive relationship with customers via telephone or written communication is a must.
industry
Software
experience
Not Specified

Chelmsford, MA
Provide technical support to customers and resellers over email, phone and chat mediums, Document, escalate and follow through with product bugs and/or issues.
industry
Software
experience
Less than 5 years

Chelmsford, MA
Provide exceptional technical support for Intronis partners and customers, escalate and triage any incoming issues that are non-standard.
industry
Software
experience
Less than 5 years

Waltham, MA
Demonstrated ability to learn new technology such as the core ActiveVOS process automation platform on which the Cloud Extend Service, and associated BPMN/BPEL, XML, WSDL/SOAP, and REST/JSON technologies.
industry
IT Consulting/Services
experience
Less than 5 years

Foxboro, MA
Develop and update Quality Requirements and other pertinent documentation for all products to include test methods and diagrams, as well as durability/reliability expectations. Participate in design reviews and lead FMEAs to insure all safety and quality policies and requirements are taken into account in the design while meeting Quality Improvement Program (QIP).
industry
Consumer Goods / Miscellaneous
experience
5 - 7 years

Lexington, MA
Support ongoing operations on the manufacturing floor. Attend manufacturing morning meeting. Respond and troubleshoot process issues; evaluate process data including bioreactor performance.
industry
Biotech/Pharma
experience
Less than 5 years

Waltham, MA
Investigate and report on incidents (i.e. post mortems) to potentially large audiences; create reports and alerts to act as quick indicators of incidents and overall site health.
industry
Business Services
experience
Not Specified

Product Engineer

$70K - $90K - Cambridge, MA
The Product Engineer with OEM customer focus, will be responsible to perform the associated duties of the engineering department to support technical field related issues.
industry
Industrial Equipment & Supply
experience
5 - 7 years

Lowell, MA
Responsible for the development and deployment of programs/projects, adhering to stage gate development process to grow optoelectronics product line.
industry
Electronics
experience
Less than 5 years

Westborough, MA
Respond to all technical support tickets via telephone or web. Find technical resolutions to unknown or new scenarios.
industry
IT Consulting/Services
experience
Less than 5 years

Marlborough, MA
In this position, the individual will coordinate and manage new product introduction, develop test methodologies to test new generation of Enterprise‐grade Solid State Drives (SSD) for OEM and Hyperscale customers.
industry
Hardware
experience
Less than 5 years

Needham, MA
Solid grasp of core computer science principles: data structures, algorithms, database.
industry
Financial Services
experience
Not Specified

Foxboro, MA
Develop and update Quality Requirements andother pertinent documentation for all products to include test methods and diagrams, as well as durability/reliability expectations.Coordinate and conduct tests on new product sample submissions and provide feedback on results to product development. Review and approve product, package and instruction manual copy.
industry
Consumer Goods / Miscellaneous
experience
5 - 7 years

Burlington, MA
Must have the ability to create engaging technical content (use cases, videos, white papers, technical presentations, demos); able to communicate persuasively and precisely.
industry
Networks
experience
5 - 7 years

Raynham, MA
Conceive, plan, and implement solutions to technical problems requiring unconventional approaches, new designs, and equipment and process development. Participate in compliance program-related activities.
industry
Biotech/Pharma
experience
5 - 7 years

$100K - $130K - Boston, MA
Configuring includes, probes, managed entities, samplers , rules, active time, DB logging , knowledgebase , Commands etc..
industry
Software
experience
8 - 10 years

Hopkinton, MA
Understands and leverages VCEs technical communication structure. Sphere of influence extends well outside of the department. May be asked to participate in virtual team training and product knowledge sharing meetings.
industry
Information Services
experience
Not Specified

Waltham, MA
Reviews code to ensure compliance with coding standards and to ensure that defined requirements are met. Makes recommendations for improvements.
industry
Software
experience
Less than 5 years

$110K- $120K - Burlington, MA
The Resident Support Engineer will be responsible for providing onsite post sales support to this customer.
industry
Staffing & Recruiting
experience
8 - 10 years

Product Engineer

$70K - $90K - Boston, MA
The Product Engineer with OEM customer focus, will be responsible to perform the associated duties of the engineering department to support technical field related issues.
industry
Industrial Equipment & Supply
experience
5 - 7 years

Lexington, MA
Provide technical support covering the full life-cycle of Imprivata products to external customers, partners and employees.
industry
Security Services
experience
Less than 5 years

Concord, MA
As a Cloud Operations Engineer, youll be running and improving our existing managed services operation, and youll serve a critical role as we build out our next-generation SaaS offering.
industry
Financial Services
experience
5 - 7 years

Needham, MA
Be responsive to customer service requests as well as high level projects and looking at root cause issues.
industry
Financial Services
experience
5 - 7 years

Somerville, MA
Maintain corporate databases relevant to Field Operations, provisioning, NOC and IEs to include NCM, CFA, KPIs, AMS, CST.
industry
IT Consulting/Services
experience
5 - 7 years