Facilitates resolutions to possible problems or conflicts within the project team and/or the client. Provides guidance as needed to lower level colleagues on appropriate methods of executing project activities.
Provides technical support for Sophono products, including, but not limited to, coordinating, scheduling and conducting on-site software and processor installations, repairs, upgrades and preventive maintenance. Fulfills Software and Service Contract obligations.
As a Principal Consultant - Sales / Delivery Support, you will anchor the engagement effort for assignments, all the way from business process consulting and problem definition to solution design, development and deployment.