Job Market Guide: Customer Support Engineer jobs in MA

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Support Engineers in MA. Customer Support Engineers in MA have between ${} and ${} years of experience, averaging $${} years of experience.

49 Customer Support Engineer jobs in MA

Burlington, MA
Providing all needed return paperwork, so that the faulty component comes back to our manufacturer.
industry
Consulting
experience
Not Specified

Sales Support Engineer

$50K - $70K - Milford, MA
Manage key accounts as assigned to ensure customer satisfaction and a seamless manufacturing/engineering process.
industry
Medical Devices & Diagnostics
experience
5 - 7 years

$110K- $120K - Burlington, MA
The Resident Support Engineer will be responsible for providing onsite post sales support to this customer.
industry
Staffing & Recruiting
experience
8 - 10 years

Burlington, MA
Provide hands-on development and leadership to a team of Software Developers and direct their activities in the delivery of Print and Scan Management software solutions.
industry
Business Services
experience
Less than 5 years

Cambridge, MA
Develop methods and best practices for delivering outstanding service, as well as participate in knowledge sharing through the creation of knowledge base articles.
industry
Engineering Services
experience
Less than 5 years

IT Support Engineer

Everett, MA
Be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfillment Center that cover a multitude of technical disciplines.
industry
Internet Services
experience
Not Specified

Woburn, MA
Drives quality improvements to meet all customer expectations regarding PPM of product shipped, quality of 8D reports and cycle time of customer requests.
industry
Semiconductors
experience
5 - 7 years

Norwood, MA
Develop and delivers technical training and education programs aimed at increasing the skill set of the Technical Solutions Technicians.
industry
Engineering Services
experience
Not Specified

MA
Provide technical expertise and guidance during testing, deployment and operational phases of networks.
industry
IT Consulting/Services
experience
Less than 5 years

Bedford, MA
Interface with various departments and customers to ensure smooth scale-up, technology transfer and validations.
industry
Biotech/Pharma
experience
5 - 7 years

Waltham, MA
Manage/monitor high-severity issues and escalations within your team to assure focus remains on the highest priority issues and keep management informed of any potential problems.
industry
Biotech/Pharma
experience
Not Specified

Norwood, MA
Provide appropariate levels of phone support to ensure identified service levels are achieved & delivers technical training and education programs aimed at increasing the skill set of the Technical Solutions Technicians
industry
Engineering Services
experience
5 - 7 years

Burlington, MA
Communicate with the sales, process engineers, and other application and development engineers to ensure that all design criteria are addressed and met in final design.
industry
Manufacturing / Diversified
experience
Not Specified

Wilmington, MA
Provide escalation support for short-term problem resolution activities.
industry
Consulting
experience
Not Specified

Boston, MA
Diagnose, troubleshoot, and repair handheld devices, tablets, eSense devices, and related peripherals used by the ERT product suite.
industry
Advertising & Marketing Services
experience
5 - 7 years

Lawrence, MA
Manage process improvements and creation of processes related to the Technical Support department.
industry
Consulting
experience
Not Specified

Bridgewater, MA
Experience with local and network printers including HP and Xerox, hardware and software experience with Dell, HP and Lenovo laptops and desktops.
industry
IT Consulting/Services
experience
Less than 5 years

Woburn, MA
Drives quality improvements to meet all customer expectations regarding PPM of product shipped, quality of 8D reports and cycle time of customer requests.
industry
Semiconductors
experience
5 - 7 years

MA
Lead installation of complex multi-phase systems composed of IT infrastructure and patient monitoring in both clinical and non-clinical environments across an expansive geography.
industry
Energy & Environmental Services
experience
5 - 7 years

Southborough, MA
The selected candidate will maintains client confidence and protects operations by keeping client and clients employee information confidential.Makes customers and their needs a primary focus of ones actions; developming and sustaining productive customer relationships.
industry
Information Services
experience
Not Specified

$110K - $130K - Boston, MA
Provide telephone support technical assistance/developer support in analyzing, diagnosing, replicating and troubleshooting customers reported.
industry
Data Storage
experience
Less than 5 years

$80K - $100K - Boston, MA
In this role, the selected candidate must have an ability to respond quickly to business needs, identify opportunities for improvement in existing processes, break a project down into deliverables, task estimation, technical design, coding, testing and implementation of custom software solutions along with maintenance and feature enhancement of existing solutions.
industry
Financial Services
experience
Less than 5 years

Southborough, MA
Interact with clients via phone, email, or ticket system to provide information in response to inquiries or gather information to clarify the issue.
industry
Security Services
experience
Not Specified