Job Market Guide: Customer Service Representative jobs in MA

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Representatives in MA. Customer Service Representatives in MA have between ${} and ${} years of experience, averaging $${} years of experience.

26 Customer Service Representative jobs in MA

Boston, MA
Work with internal departments to prioritize and resolve client requests and deliverables; utilize relevant internal technology solutions to effectively manage client inquiries.
industry
Staffing & Recruiting
experience
Not Specified

Waltham, MA
In this role, the successful candidate will proactively work with customers to solve product and warranty issues for Quell; ability to handle a high call/email regarding Customer Care volume environment.
industry
Medical Devices & Diagnostics
experience
Less than 5 years

Boston, MA
In this role, the selected candidate will provide a wide range of call processing, telephone answering service and associated administrative functions in the call center including the processing of medical and non medical emergencies.
industry
Staffing & Recruiting
experience
Not Specified

Westwood, MA
Works with multiple projects concurrently under suspense while conveying complex information in a clear, accurate and concise manner under routine circumstances.
industry
Electronics
experience
5 - 7 years

$40K - $50K - Norwood, MA
In this role, you will support customers with referral to appropriate specialist for technical support and/or problem resolution when warranted. Supports and enhances the sale of products through knowledge of promotional programs through outbound/inbound phone calls. Collects data on established and prospective customers and competitors.
industry
Health & Beauty
experience
Not Specified

Boston, MA
Manage retention efforts/upsells/cross-sells and associated license agreement negotiations and order processing.
industry
Business Services
experience
5 - 7 years

Andover, MA
Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures.
industry
Food & Beverage
experience
Not Specified

Helpdesk Support

Boston, MA
In this role, the selected candidate will setup, configure, install, move, and/or deliver laptop/desktop computer systems and printers while ensuring proper functionality.
industry
Information Services
experience
Less than 5 years

$80K to $150K - Boston, MA
In this role, the selected candidate will be responsible for gathering and mapping business requirements, creating specifications, design and configuration, testing.
industry
IT Consulting/Services
experience
5 - 7 years

$50K - $50K - Milford, MA
In this role, you will perform other reasonable job duties as requested by Supervisors.
industry
Food & Beverage
experience
5 - 7 years

$40K - Boston, MA
In this role, you will be responsible for working directly with high-end, high-value customers to assist with completion of visa applications, processing of documents, and certification of documents. Capture of biometrics (fingerprints and facial) on behalf of UK government.
industry
Business Services
experience
Not Specified

Newton, MA
Provide Helpdesk support to all personnel in their appropriate use of a wide variety of applications such as word processing, spreadsheets, databases, education-specific software end user client-server applications, web browsers, e-mail, etc. This includes stand-alone as well as networked applications.
industry
Information Services
experience
Not Specified

$50K - Lowell, MA
Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to manager.
industry
Consumer Goods / Miscellaneous
experience
Less than 5 years

Westwood, MA
This position provides decision support to the Customer Group through the planning, development and implementation of technically oriented and analytical tasks and assignments.
industry
Electronics
experience
8 - 10 years

Network / Helpdesk

$40K - $70K - Mashpee, MA
In this role, the selected candidate will monitor Helpdesk queue and take ownership of appropriate tickets in timely fashion; maintain and monitor all anti-virus, back-up and monitoring tools for clients.
industry
IT Consulting/Services
experience
Less than 5 years

$40K - $50K - Wilmington, MA
This person will be entering orders for the Sales Representatives and distributors, dealing with all customer issues.
industry
Manufacturing / Diversified
experience
5 - 7 years

Boston, MA
Conduct sales visits to customer locations. Duties include meeting with key contacts (Administrator, Executive Director, Director of Nursing, Business Office Manager) at group customer locations to reinforce and sell company value prop, facilitate on-boarding and initial customer location ordering , support key sales initiatives as directed by National Account Managers, manage utilization and formulary adherence, particularly with customers using pricing models and support company Brand and other product conversions.
industry
Biotech/Pharma
experience
Less than 5 years

$55K - $77K - Cambridge, MA
Check stock availability and inventory levels & follow up quotes. Supporting Area Sales Managers with operational and administrative tasks as needed.
industry
Manufacturing / Electronics
experience
Less than 5 years

$80K - $100K - Boston, MA
In this role, the selected candidate must have an ability to respond quickly to business needs, identify opportunities for improvement in existing processes, break a project down into deliverables, task estimation, technical design, coding, testing and implementation of custom software solutions along with maintenance and feature enhancement of existing solutions.
industry
Financial Services
experience
Less than 5 years

Helpdesk Support

Rochester, MA
In this role, the selected candidate will setup, configure, install, move, and/or deliver laptop/desktop computer systems and printers while ensuring proper functionality.
industry
Information Services
experience
Less than 5 years

Westwood, MA
Responsible for daily workforce management responsibilities in the call centers, including schedule requests, creating and maintaining data, and monitoring agent and call activity.
industry
Electronics
experience
5 - 7 years

Wellesley Hills, MA
In this role, you will develop and maintain relationships with internal departments; work collaboratively as issues arise.
industry
Information Services
experience
Not Specified

Boston, MA
In this role, you will achieve a global perspective of the financial services industry while serving clients from multiple countries, cultures, institutions, and functions.
industry
Software
experience
Less than 5 years

Help Desk Level 2

$40K - $60K - Worcester, MA
At least 4 years of industry related experience supporting Lab equipment and software in an FDA regulated environment.
industry
Healthcare IT
experience
5 - 7 years