Job Market Guide: Customer Service Representative jobs in MA

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Representatives in MA. Customer Service Representatives in MA have between ${} and ${} years of experience, averaging $${} years of experience.

22 Customer Service Representative jobs in MA

Chicopee, MA
In this role, you will ability to obtain a Secret Security Clearance prior to starting. This position is located at a facility that requires special access. Must pass Medical Physical after offer acceptance.
industry
Aerospace / Defense
experience
8 - 10 years

Dedham, MA
In this role, you will ability to handle a high volume of calls with varying degrees of questions or concerns.
industry
Financial Services
experience
Less than 5 years

Wellesley Hills, MA
In this role, you will develop and maintain relationships with internal departments; work collaboratively as issues arise.
industry
Information Services
experience
Not Specified

IT Helpdesk Engineer

North Reading, MA
In this role, you will manage audio / visual set ups for complex trainings and presentations.
industry
Internet Services
experience
Not Specified

Westminster, MA
In this role, you will develop a sales strategy to gain customer understanding of company product offerings, qualify and prioritize opportunities, and maintain appropriate territory records.
industry
Biotech/Pharma
experience
Less than 5 years

Cambridge, MA
The Service Desk Engineer is responsible for collecting information through customer conversation, accessing support tools, and consulting additional support staff if needed.
industry
IT Consulting/Services
experience
Less than 5 years

Help Desk Analyst I

$50K - $60K - Wellesley, MA
Identify recurring technical issues and propose solutions to address the root of the problems.
industry
Staffing & Recruiting
experience
Not Specified

Waltham, MA
In this role, the successful candidate will proactively work with customers to solve product and warranty issues for Quell; ability to handle a high call/email regarding Customer Care volume environment.
industry
Medical Devices & Diagnostics
experience
Less than 5 years

Canton, MA
In this role, you will ability to handle a high volume of calls with varying degrees of questions or concerns.
industry
Financial Services
experience
Less than 5 years

$40K - Cambridge, MA
In this role, the selected candidate uses procedures, policies, knowledge database and other reference materials to assist in answering employee, manager and agency HR, payroll or benefits representative inquires.
industry
Health & Beauty
experience
Less than 5 years

Boston, MA
In this role, you will ability to handle a high volume of calls with varying degrees of questions or concerns.
industry
Financial Services
experience
Less than 5 years

Helpdesk Support

Boston, MA
In this role, the selected candidate will setup, configure, install, move, and/or deliver laptop/desktop computer systems and printers while ensuring proper functionality.
industry
Information Services
experience
Less than 5 years

$40K - Boston, MA
In this role, you will be responsible for working directly with high-end, high-value customers to assist with completion of visa applications, processing of documents, and certification of documents. Capture of biometrics (fingerprints and facial) on behalf of UK government.
industry
Business Services
experience
Not Specified

Norwood, MA
In this role, you will ability to handle a high volume of calls with varying degrees of questions or concerns.
industry
Financial Services
experience
Less than 5 years

Network / Helpdesk

$40K - $70K - Mashpee, MA
In this role, the selected candidate will monitor Helpdesk queue and take ownership of appropriate tickets in timely fashion; maintain and monitor all anti-virus, back-up and monitoring tools for clients.
industry
IT Consulting/Services
experience
Less than 5 years

Boston, MA
In this role, the selected candidate will provide a wide range of call processing, telephone answering service and associated administrative functions in the call center including the processing of medical and non medical emergencies.
industry
Staffing & Recruiting
experience
Not Specified

$80K - $100K - Boston, MA
In this role, the selected candidate must have an ability to respond quickly to business needs, identify opportunities for improvement in existing processes, break a project down into deliverables, task estimation, technical design, coding, testing and implementation of custom software solutions along with maintenance and feature enhancement of existing solutions.
industry
Financial Services
experience
Less than 5 years

$40K - $50K - Norwood, MA
In this role, you will support customers with referral to appropriate specialist for technical support and/or problem resolution when warranted. Supports and enhances the sale of products through knowledge of promotional programs through outbound/inbound phone calls. Collects data on established and prospective customers and competitors.
industry
Health & Beauty
experience
Not Specified

Boston, MA
In this role, the selected candidate will generate, develop and retain new commercial business with entities with significant real estate holdings for the Commercial Services Center.
industry
Real Estate
experience
5 - 7 years

Boston, MA
In this role, you will achieve a global perspective of the financial services industry while serving clients from multiple countries, cultures, institutions, and functions.
industry
Software
experience
Less than 5 years

$50K - $50K - Milford, MA
In this role, you will perform other reasonable job duties as requested by Supervisors.
industry
Food & Beverage
experience
5 - 7 years

Helpdesk Support

Rochester, MA
In this role, the selected candidate will setup, configure, install, move, and/or deliver laptop/desktop computer systems and printers while ensuring proper functionality.
industry
Information Services
experience
Less than 5 years