Job Market Guide: Customer Service Manager jobs in MA

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Managers in MA. Customer Service Managers in MA have between ${} and ${} years of experience, averaging $${} years of experience.

9 Customer Service Manager jobs in MA

Westford, MA
Conduct consistent call calibrations with call center to review agent performance / agent quality scoring and make recommendations for future improvements.
industry
Apparel & Footwear
experience
8 - 10 years

$70K - $90K - South Deerfield, MA
Facilitate initiatives to build a high-performing Customer Service division aligned with the strategic leadership agenda, including being the Voice of the Customer.
industry
Manufacturing / Diversified
experience
5 - 7 years

Wilmington, MA
Provide support for the day-to-day operations of host and end user computers by monitoring system performance, configuration, maintenance and repair.
industry
Consulting
experience
Less than 5 years

$100K - $120K - Hopkinton, MA
Draft technical handbooks for after-sales service and establish a troubleshooting process; resolve complex technical issues and provide customer service.
industry
Medical Devices & Diagnostics
experience
8 - 10 years

$55K - 65K - Westwood, MA
Oversee customer contract, order entry, order processing, expediting, and sale support.
industry
Biotech/Pharma
experience
Not Specified

$100K - $120K - Boston, MA
Draft technical handbooks for after-sales service and establish a troubleshooting process; resolve complex technical issues and provide customer service.
industry
Medical Devices & Diagnostics
experience
8 - 10 years

Boston, MA
The SSEM is responsible for maximizing and growing SAP's Custom Development footprint and revenue in the named strategic accounts.
industry
Business Services
experience
Less than 5 years

$100K - $120K - Cambridge, MA
Draft technical handbooks for after-sales service and establish a troubleshooting process; resolve complex technical issues and provide customer service.
industry
Medical Devices & Diagnostics
experience
8 - 10 years