In this role, you will work closely with engineering to understand changing product requirements and their impact on material needs and manufacturing; is the voice of supply chain to influence engineering decisions that optimize cost, quality, and on time delivery.
The Customer Service Design and Contract Manager will build and support a Best in Class Customer Service Organization capable of supporting the present and future growth of the business, and be directly responsible for developing the customer service teams capabilities, structure and talent and executing the agreed strategy.
In this role, you will be responsible for developmental plans for direct reports at all levels, including performance planning and development support; coaching and mentoring; rewards and recognition; and staff retention to develop a continuous improvement culture.
In this role, the selected candidate will assist customers, both internal and external, with license contract interpretation, negotiations and administration of licensing agreements including extensions, new business, invoicing, credit holds, receivable issues and consolidations.
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$45K to $75K -Canton, MA
The candidate will assists in reviewing policies and practices related to contractual elements of proposals. Ensures that contracts are in accordance with legal requirements, customer specifications and government regulations.
In this role, the selected candidate will review and prepare various business agreements, documentation, correspondence, forms, and reports which may be required to support business development activities, solicitations, contract awards, subcontract awards, and related activities.
In this role, you will review and analyze contract terms and conditions to determine compliance and assess risk and Prepare, review and negotiate a high volume of contracts and other related documents, including clinical and other legal documents.