Place the highest priority on providing quality service in order to verify the quality and accuracy of calls; oversee assigned training staff in the activities involved in providing quality training for operations employees.
In this role, the selected candidate will develop and achieve long-term strategic growth plans focusing on customers, competition, profitability, risk management, product life cycle, and service considerations.
The NA Director of Financial Operations will be responsible for leading the NA Division / BU Controllers and overseeing all aspects of financial operations including month-end closing, forecasting, budgeting, long-range planning and financial analysis & reporting for Mubea North American (NA). Responsibilities include evaluating and driving continuous improvement with the focus on providing efficient and effective financial and operational support to the business leads and teams.
The Global Marketing Director is responsible for leading all marketing activities for the corporation including brand strategy, market research, market trend analysis including colors and overall aesthetics, creative services, digital/interactive marketing and marketing communications.