Implement new customer relations policies or procedures to ensure the highest level of current and future customer satisfaction; build relationships with Brokerage to advance cross-selling opportunities and yield new business.
Responsible for the more complex technical and analytical work related to the maintenance, update, etc. of the configuration of the L.A. Care Health Plan Core Systems and related surround systems, applications, and databases (e.g., Clinical Care Advance (CCA), PCT, PDM, QNXT Migration Utility, Claims Test Pro, etc.).
The Business Analyst will also be responsible for the department vendor contracting, management and oversight to ensure all services are delivered and completed at a high quality and in a timely manner.
Work with the research team in supporting our efforts in this exciting new area of cancer immunotherapy. Under the supervision of a Scientist, the successful candidate will be expected to perform experiments, organize and analyze results.
Provide strategic and operational direction on behalf of Product Quality to Early Phase programs through strong scientific leadership related to global regulatory filing strategies, analytical comparability and specifications.
This position is responsible for the quality control protocols related to the database systems to ensure accurate processing and appropriate use of the data. Coordinates with financial management the development of database strategies to support the company/department month end reports and reporting tools.
The position performs technical reconciliations between CMS and Covered CA; consults with users and external vendors to gather reporting requirements to design, develop, code, test, debug, train and document programs and procedures supported by the data bases.
Provide technical support; project budgeting and scheduling including Owners goals & objectives, site improvements, entitlements & permits, consultant selection; design team management, schedule creation and management, contractor selection and management, financial management including cash flows, anticipated cost reports and monthly reports (support).