Support technical development of the PeopleSoft HCM application using PeopleTools, PeopleCode, Web Services, Integration Broker, Application Designer, Application Messaging, Application Engine, complex SQR, etc.
The Production Support ETL Analyst is responsible for contributing to the maintenance, implementation and administration of back-end dataflows supporting the ODS (Operational Data Store), EDW (Enterprise Data Warehouse), M/RDM (Master/Reference Data Management), and downstream systems.
The Analyst will be responsible for support in all areas of design, construction and inspection for fiber projects, as well as support, analysis and reporting for the Asset Leasing area which supports wireless carriers.
Support of technology implementations from a technical perspective including experience with cloud based technologies, data cleansing and conversions, interface design/development, systems development life cycle, etc.
Provide Help Desk/Service Center support, monitoring all inbound calls (phone, email, and form-based) for the Studio;support a wide array of software packages both internally developed and purchased from third parties.
Create technical functional specifications from business process requirements; play an active role in requirements definition and capture in standard templates, testing process, validation of systems to match business requirements, training and implementation.
Provide an advanced level of research support including execution of key project tasks (e.g., data collection, tool design, or analytic tasks) within an area of substantive training or experience required by the research project.
As a Technical Support Engineer, you will work on complex issues, allowing you the opportunity to resolve problems requiring innovative thinking and a deep understanding of software support processes and procedures.