Support the suites administrative coordinators in the pre-planning and setup of food and beverage orders, as well as, any special requests/instructions from the suite owners and/or administrators for future events.
Acts as the main point of contact for Multiple Call Center applications success with a given client and be Accountable for Business growth and delivery; deliver programs to customer on schedule and budget with high quality.
Manage the HR Service Center Team leading operational excellence in support of talent acquisition, on-boarding, and data integrity; work to transform HR systems, tools and processes ensuring an effective and efficient HR Service Center.
Manage the day-to-day activities of or Relationship Managers (RMs) to drive sales growth, including: managing sales interactions, sales processes, outbound calling, sales deepening and Preferred Reward and Small Business results.
Identifies project delivery resources from pre - qualified lists or through individual project qualification process; conducts standard request for proposals; completes bid analysis; recommends resources to clients.
Execute against the strategy by leading detailed designs, pilot initiatives and developing implementation strategies to promote customer satisfaction, revenue generation, profitability and increased market penetration for one or more customer segments.
Successful incumbents can focus on the customer, provide development to direct reports, have a drive for results, show managerial courage, manage vision and purpose, have good presentation skills and promote problem solving.
You will manage the DC personnel through constant communication of expectations, goal setting, and establishing personnel improvement plans, working closely with the manager on-site and traveling when necessary.
The Manager, Appointment Center is responsible for overseeing The Appointment Center activities for referral receipt, referral management & scheduling, pre-registration, eligibility verification, and authorization procurement.
The Security Operations Center Manager will be responsible for security event analysis in our Los Angeles Security Operations Center (SOC). This person will be triaging new events according to defined workflows in cooperation with the Incident Response and Security Engineer teams.
Responsible for managing the overall operations at a high volume center, including supervision of team members and the administration of center sales performance, profitability and customer experience objectives.